This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Sam's Club
- Consumer Goods
- El Paso, TX
About this business
Location details
7001 Gateway Blvd W, El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Terrible service at the Bluffton SC Sams Club Store. There were two checkouts with live people and several self service checkout with no one attending to issues customers had. After waiting 5 minutes we spotted a live body, her name tag said her name was B******......when I approached her the back of her shirt said "Happy to Help" ......I told her of the problem we had she barked back she had others to attend to......after waiting another 5 minutes B****** finally returned and when I approached her with our issue she again s... read more
Business response:
Thank you for providing feedback. We have contacted the member and the club to find a resolution.
Terrible service at the Bluffton SC Sams Club Store. There were two checkouts with live people and several self service checkout with no one attending to issues customers had. After waiting 5 minutes we spotted a live body, her name tag said her name was B******......when I approached her the back of her shirt said "Happy to Help" ......I told her of the problem we had she barked back she had others to attend to......after waiting another 5 minutes B****** finally returned and when I approached her with our issue she again s... read more
Business response:
Thank you for providing feedback. We have contacted the member and the club to find a resolution.
Terrible service at the Bluffton SC Sams Club Store. There were two checkouts with live people and several self service checkout with no one attending to issues customers had. After waiting 5 minutes we spotted a live body, her name tag said her name was B******......when I approached her the back of her shirt said "Happy to Help" ......I told her of the problem we had she barked back she had others to attend to......after waiting another 5 minutes B****** finally returned and when I approached her with our issue she again s... read more
Business response:
Thank you for providing feedback. We have contacted the member and the club to find a resolution.
Terrible service at the Bluffton SC Sams Club Store. There were two checkouts with live people and several self service checkout with no one attending to issues customers had. After waiting 5 minutes we spotted a live body, her name tag said her name was B******......when I approached her the back of her shirt said "Happy to Help" ......I told her of the problem we had she barked back she had others to attend to......after waiting another 5 minutes B****** finally returned and when I approached her with our issue she again s... read more
Business response:
Thank you for providing feedback. We have contacted the member and the club to find a resolution.
There was a time in the 90's when Sam's Club was reputed for best customer service, pricing, and product quality. Those days are long gone unfortunately. These days you can expect membership rates to rise to ridiculous levels each year, product rates to go on increasing without control, very bad customer service, and practically minimal value only in the membership. If your supply chain cannot be firm with suppliers and negotiate low pricing, then your supply chain managers and executives and your ceo deserve to be fired in ... read more
Business response:
At Sam's Club we continually strive to meet and exceed our members expectations. We are constantly trying to find the best value for our members. Inflation effects each and everyone of us. With the membership increase, at your renewal to show how much we do value our members we also giving back the fee increase on the first year through Sam's Cash. Thank you for voicing your opinion. Feel free to reach out to us anytime at 888-746-7726
There was a time in the 90's when Sam's Club was reputed for best customer service, pricing, and product quality. Those days are long gone unfortunately. These days you can expect membership rates to rise to ridiculous levels each year, product rates to go on increasing without control, very bad customer service, and practically minimal value only in the membership. If your supply chain cannot be firm with suppliers and negotiate low pricing, then your supply chain managers and executives and your ceo deserve to be fired in ... read more
Business response:
At Sam's Club we continually strive to meet and exceed our members expectations. We are constantly trying to find the best value for our members. Inflation effects each and everyone of us. With the membership increase, at your renewal to show how much we do value our members we also giving back the fee increase on the first year through Sam's Cash. Thank you for voicing your opinion. Feel free to reach out to us anytime at 888-746-7726
There was a time in the 90's when Sam's Club was reputed for best customer service, pricing, and product quality. Those days are long gone unfortunately. These days you can expect membership rates to rise to ridiculous levels each year, product rates to go on increasing without control, very bad customer service, and practically minimal value only in the membership. If your supply chain cannot be firm with suppliers and negotiate low pricing, then your supply chain managers and executives and your ceo deserve to be fired in ... read more
Business response:
At Sam's Club we continually strive to meet and exceed our members expectations. We are constantly trying to find the best value for our members. Inflation effects each and everyone of us. With the membership increase, at your renewal to show how much we do value our members we also giving back the fee increase on the first year through Sam's Cash. Thank you for voicing your opinion. Feel free to reach out to us anytime at 888-746-7726
There was a time in the 90's when Sam's Club was reputed for best customer service, pricing, and product quality. Those days are long gone unfortunately. These days you can expect membership rates to rise to ridiculous levels each year, product rates to go on increasing without control, very bad customer service, and practically minimal value only in the membership. If your supply chain cannot be firm with suppliers and negotiate low pricing, then your supply chain managers and executives and your ceo deserve to be fired in ... read more
Business response:
At Sam's Club we continually strive to meet and exceed our members expectations. We are constantly trying to find the best value for our members. Inflation effects each and everyone of us. With the membership increase, at your renewal to show how much we do value our members we also giving back the fee increase on the first year through Sam's Cash. Thank you for voicing your opinion. Feel free to reach out to us anytime at 888-746-7726
There was a time in the 90's when Sam's Club was reputed for best customer service, pricing, and product quality. Those days are long gone unfortunately. These days you can expect membership rates to rise to ridiculous levels each year, product rates to go on increasing without control, very bad customer service, and practically minimal value only in the membership. If your supply chain cannot be firm with suppliers and negotiate low pricing, then your supply chain managers and executives and your ceo deserve to be fired in ... read more
Business response:
At Sam's Club we continually strive to meet and exceed our members expectations. We are constantly trying to find the best value for our members. Inflation effects each and everyone of us. With the membership increase, at your renewal to show how much we do value our members we also giving back the fee increase on the first year through Sam's Cash. Thank you for voicing your opinion. Feel free to reach out to us anytime at 888-746-7726
Frequently asked questions about Sam's Club
How is Sam's Club rated?
Sam's Club has a 3.7 star rating with 2,149 reviews.
When is Sam's Club open?
Sam's Club is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com