This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Same Day Water Heaters
- Contractors
- Farmers Branch, TX
About this business
Location details
11419 Mathis Ave Suite 204, Farmers Branch, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
Brandon was professional and did an excellent job with the install. From the explaination and answering my question to the clean up when he finished, he did a fantastic job. I highly recommend him and Same Day Water Heaters!
Business response:
Hi ******, Thank you so much for leaving this awesome review. Brandon is a great asset to Same Day Water Heaters, we are so happy that he did a fantastic job with your installation. We look forward to working with you again in the future. Have a wonderful day! Nikki
Home Depot contracts Same Day Water Heaters to perform repairs, but when they got a repair job, they called to say that they only do new installations. Called Home Depot, who verified that their contractors are expected to perform repairs as the website states. Called Same Day Water Heaters to find out what the deal was. First the representative tried to say they misunderstood. When I clarified that I had explicitly stated that I needed repair, the representatives tone changed and started citing ridiculous prices to even giv... read more
DO NOT do business with these people. I sat up an appt. on Monday 5-17-21 and they scheduled an 8-5 on Thurs. 5-20-21 which is the best they will due so my wife and I were stuck in our home all day waiting and waiting and waiting so ar 4:15 p.m. I called and talked with three different representatives and waited for 2 more hours for someone to call me back to tell me what was going on. No one ever called until I heard from a guy by the name of Jerry at 7 p.m. who said he was sorry but his truck was in the repair shop and it ... read more
Plumber didn't wear mask and forgot to screw back the lid after setting thermostat on water heater
The customer service representative, Henry S*****, who took our call was fantastic. He was polite, professional and personable. Exactly what someone working in customer service should be. Out water heater has not been installed yet, however Henry was such a great person, I felt he deserved recognition.
Business response:
Hi ******, Thank you so much for taking the time to leave us this great review. Henry is a great asset to the company, and we will be sure to let him know your kind remarks towards him. Have a wonderful day!
We went through Home Depot to get quality service for replacing our hot water heater. I was told that Brad H****** would be contacting my wife or me the same day. He did and was in our home evaluating the situation. As soon as we pulled the finances together two days later, Brad was installing our new Rheem unit. He explained details to my wife and she conveyed them to me. It made a really hard situation into a pleasurable experience.
Shawn was great---showed up when he said he would. Arranged for helpers as it was a very difficult to get to space where the water heater was. They had the job done--like clockwork--the crew knew what they were doing as a team.
Gary was fantastic ! He is very knowledgeable, professional, not to mention, friendly.
Business response:
Hi *****, Thank you so much for taking the time to leave us this great review. Gary will be so happy to hear that you are please with your installation. Gary is such a nice guy, I will be sure to let him know that he was fantastic with your installation. Have a great day! Nikki- Same Day Water Heaters
They were very professional, punctual,and courteous. The quote they gave me was what I paid. I would difinitely hire them again. The installer Shawn showed up and advised me that the water heater that we had ordered was to big in diameter to fit through my staircase in the attic. He recommented a smaller version with the same capacity and told us that since the water heater was in the attic it didn't require excessive insulation. We agreed and the installation to the water heater was completed and we are happy with the resul... read more
Business response:
Hello ****, We are so thrilled that Shawn was able to assist you with your water heater installation, and that he advised you on purchasing the correct size water heater that would fit through your staircase in the attic. Shawn is very professional, and knowledgeable, and works really hard to make our customers feel great about their purchase. I will be sure to pass on your kind words to Shawn and Henry. They will be happy to know that they played a part in making your water heater installation a success. Have a wonde... read more
Frequently asked questions about Same Day Water Heaters
How is Same Day Water Heaters rated?
Same Day Water Heaters has a 4.7 star rating with 857 reviews.
When is Same Day Water Heaters open?
Same Day Water Heaters is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com