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Saint Francis Hospital-Bartlett : Emergency Room
- Emergency Medicine
- Memphis, TN
About this business
Location details
2986 Kate Bond Rd, Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
I very seldom put anything much on here that’s bad but today is different. My mom who is 89 years old was transported by ambulance, Priority Ambulance Service, from Covington TN to St Francis Hospital Bartlett. The ambulance service asked for her Drivers License and Insurance cards. We gave them trusting we would get them back with no issues, after all these are personal documents you think would be carefully handled. Guess what Priority blames the loss of them on St Francis and St Francis blames Priority. It makes me so ang... read more
Worst hospital ever, people’s wallets, shoes all come up missing. And not one person in charge gives a crap.
Business response:
Your feedback matters to us, Wendy. Please send us a direct message with more information so we can help fix the problem.
I would drive anywhere but St Francis Bartlett!!! My mother was admitted on Saturday August 1 and thats when the nightmare began!! She was diagnosed with Pneumonia and her condition worsened in 2 days and she had to be resucitated and put on a ventilator by Monday, 8/3. Had my brother not called on Monday evening begging the nurse to please check on my mother im not sure she would be here. The nursing staff was rude and incompetent. I took my complaints to Executive leaders, directors and even tried filing a patient grievanc... read more
Business response:
We're sorry to hear this, Lynn. We take complaints very seriously and would like to follow up with you directly. Will you send us a direct message including your contact information? We will have someone from our hospital leadership reach out to you.
Incompetent staff and theft of personal items of deceased patients. Shame on you. I do hope more people will file formal complaints and charges against this corruption.
Business response:
We appreciate you taking the time to share your concerns, Johnny. We take patient complaints very seriously and would like to follow up with you directly. Please send us a direct message with more information so we can help to fix the problem.
Brother passed away Thursday 8-6-2020 in icu. His personal items cannot be found
Update: I have a meeting with the CEO Scheduled. Praying to help make a difference in accountability, policies and best practices so that no other family will have to endure what we have experienced during our time of grief and mourning. My father was a patient at St. Francis Bartlett for 4 weeks, due to complications with renal cell carcinoma and bone cancer. My father passed away Thursday, after some complications rapidly escalated. He had been at the hospital for a month. He had a personal Bipap machine (valued at several... read more
RecommendedEveryone was fabulous! Best hospital experience I have had thus far. Professional, friendly & caring. Would recommend to anyone.
Business response:
Thank you for your positive feedback, Jo! Glad we could help.
Everyone was fabulous! Best hospital experience I have had thus far. Professional, friendly & caring. Would recommend to anyone.
Business response:
Thank you for your positive feedback, Jo! Glad we could help.
food offer and you can't understand staff. i don't get the right information. they don't know when you going home.
Frequently asked questions about Saint Francis Hospital-Bartlett : Emergency Room
How is Saint Francis Hospital-Bartlett : Emergency Room rated?
Saint Francis Hospital-Bartlett : Emergency Room has a 3.8 star rating with 491 reviews.
When is Saint Francis Hospital-Bartlett : Emergency Room open?
Saint Francis Hospital-Bartlett : Emergency Room is open now. It will close at 11:59 p.m.
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