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S S Lobster

4.3

About this business

Location details

691 River St, Fitchburg, MA, 01420, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.32,494 reviews
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Deborah Perry Demazure's profile image
Deborah Perry Demazure 
9 years ago

The freshest fish at the best prices in town! Can't be beat. 

Business response:

Thank you! 

Gary Wise Jr's profile image
Gary Wise Jr 
9 years ago

Best seafood and best prices around.... best lobster rolls ever 

Business response:

Thank you! 

Bryan R Daigle's profile image
Bryan R Daigle 
9 years ago

Love this place best fresh fish and seafood around here. 

Richard Crane's profile image
Richard Crane 
9 years ago

We had a very bad experience. Our appetizer came out ice cold, my wife's lobster smelled bad, my daughter's meal was actually the wrong meal, and all our side dishes were cold. 

Nikki Hinnegan's profile image
Nikki Hinnegan 
10 years ago

SS Lobster has delicious lunch items and fresh seafood at great prices 

Lindsay Robin's profile image
Lindsay Robin 
10 years ago

To serve lobster to my friend that was barely cooked and tell him "it should be OK to eat." To deny him when he asks for it to be cooked longer. This kind of service doesn't even deserve 1 star. Never again will I order food from your establishment. And I'll be sure to tell everyone I know about this. 

Business response:

What your friend experienced was a female lobster, female lobsters have eggs or roux, which takes longer to cook than the meat, sometimes with smaller lobsters if we waited until the eggs were cooked, the meat would be overbooked, this is what the staff was trying to explain to you, sorry for the bad experience. 

Ryan Major's profile image
Ryan Major 
10 years ago

I have been waiting over an hour for food. They need more staff. 

Brittney Amber's profile image
Brittney Amber 
10 years ago

Just spent $50 on a jumbo lobster and was told we couldn't eat it there. Even paid for them to cook it. Pretty ridiculous. I've bought jumbos there and had them cooked and been able to eat them there and now I can't? Way to make a loyal customer angry. Driving home after it was cooked and opened it to look at it, the lobster was burnt. Not a little, a lot. There was also a younger brunette working there tonight who was extremely rude both times we had to deal with her. I've never had such a bad experience. Not happy I spent ... read more

Business response:

The market has different pricing than the restaurant side, 50 dollars for a jumbo lobster is extremely cheap and due to the size we cook them because not many people have a pot big enough, if you want to eat in the restaurant side you have to order it over there, not at the market. It is a different price in the restaurant due to the butter, side dishes, paper goods, and such...the market is a non taxable, the restaurant is taxable..this is why. 

Collin Mcg's profile image
Collin Mcg 
10 years ago

Great prices, even better quality. I tend to go for lobsters and leave with oh so much more. 

Frequently asked questions about S S Lobster

How is S S Lobster rated?

S S Lobster has a 4.3 star rating with 2,494 reviews. 

When is S S Lobster open?

S S Lobster is open now. It will close at 6:00 p.m.  

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