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Royal Volvo
- Car Dealers
- Hoover, AL
About this business
Visit Volvo Cars of Vestavia Hills to experience our full lineup of Volvo Cars, Crossovers and SUVs. We have a large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in Vestavia Hills this Volvo dealer is located at 3010 Columbiana Road.
Location details
3010 Columbiana Rd, Hoover, AL, 35216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Brought my car in to be serviced. Didn’t notice there was a part that they removed but did not put back on my car until I got all the way back home (30 minutes away) and looked in my backseat. I called them back and the guy said he noticed it in the backseat, but thought I took it off. Yes, I slipped under the car and slid the part right from the undercarriage... He said I could bring it back ANY DAY so that it could be put back on. So Saturday rolls around, I have the day off and I call and he tells me they can’t help me. H... read more
RecommendedWorked with these guys today and they far exceeded my expectations. Thank you to Chase and all the team members I met today.
The service staff is excellent. They are easy to reach, kind, and very helpful.
Royal sold me a messed up truck and is unwilling to make it right. On top of that, they sold me a warranty that does not work for my vehicle and I have been paying for it for months now. Highly disappointing when purchasing a 55K Denali. The solution to the problem is not getting me to purchase yet another vehicle from you guys and offering 7-9k lower than everyone else. I feel scammed. GMC
Chase Murphy took excellent care of me and my auto needs. I'm loving my pre-owned Tahoe. Thanks for a great experience, Chase!
Nice and friendly staff and on top of appointment with recall switch !
Business response:
Thanks for the great feedback, Stanley, we appreciate you!
I dropped off my car on 12/03/18 at 9 a.m. for an appt for a new HID headlight and condensation in the headlight cover. I have received no communication regarding the status of my vehicle or an update. Today, we kept getting sent to voicemail when we called. The service advisor is Ralph Daniel. Is it common for the service department to hold someone's vehicle for 2 business days (esp. with a scheduled appointment) and not communicate?
Frequently asked questions about Royal Volvo
How is Royal Volvo rated?
Royal Volvo has a 3.7 star rating with 209 reviews.
When is Royal Volvo open?
Royal Volvo is open now. It will close at 7:00 p.m.
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