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Royal Caribbean Cruises Ltd.

3.5

About this business

With such exotic destinations and a luxury incorporated journey, you sure are about to experience the time of your life. Choose from Hawaii, the Caribbean, the Panama Canal, Bermuda, the Bahamas and various other options. The magnificent ships are all equipped to make your journey comfortable and beautiful. Go ahead and shop till you drop and follow it with a massage in the spa. There are various eateries and bars on board, not forgetting the Ben & Jerry's outlet too. You can avail of the wedding package and celebrate your h... read more

Location details

1050 Caribbean Way, Miami, FL, 33132, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.5788 reviews
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Brian Sternig's profile image
Brian Sternig 
recommend  Recommended
5 years ago

Always cruised with RC and have an amazing time, every time! Very few complaints over the years but if we do they are typically rectified same day as best as possible. RC does need to revise their C&A program though in my opinion. Don't really get too many added perks going from Platinum to Emerald Status (one extra benefit). Overall, we love cruising and will remain Loyal... Er Royal! 😂 👑 ⚓ 

Denise Osborne's profile image
Denise Osborne 
recommend  Recommended
5 years ago

Great program with very generous benefits! 

Kathy Street's profile image
Kathy Street 
recommend  Recommended
5 years ago

We have been on 55 cruises. We love Royal for their treatment of their loyal cruisers, that has made us to keep "LOYAL TO ROYAL" 

Stuart Hollman's profile image
Stuart Hollman 
recommend  Recommended
5 years ago

work your way up to free drinks. The sad part we use to get more in gifts but they have gone very very cheap. 

CruiseEasy Maria Malgrat's profile image
CruiseEasy Maria Malgrat 
recommend  Recommended
5 years ago

I HAVE TRAVEL WITH ROYAL CARIBBEAN FOR COUPLE OF YEARS AND NEVER HAD ANY PROBLEMS. FOOD EXCELLENT ,ENTERTAINMENT, SHOWS, CLEANING SERVICE, ETC ETC. I AM REALLY VERY HAPPY TRAVELING WITH ROYAL CARIBBEAN. 

Richard Forsythe's profile image
Richard Forsythe 
recommend  Recommended
5 years ago

The perks and customer appreciation, discounts. etc. Thank you RCCL. 

Erin Tansey's profile image
Erin Tansey 
5 years ago

Love how they send an e-mail saying they will give 125% back for having to cancel our cruise (which I have in writing from the company) then they try and say that “I” cancelled it and received that e-mail in error. Seems to me like an excuse so they don’t have to honor the additional 25%.... I think it’s time I let the media know how they are trying to get out of paying everyone the additional 25% by telling them the same thing. 

Laurie Byro's profile image
Laurie Byro 
recommend  Recommended
5 years ago

Love RCCL, almost an Emerald member. 

Raquel Rubi's profile image
Raquel Rubi 
5 years ago

Terrible experience with this Covid-19. Bad customer service. Never received the reimbursement since they “honored” my cancellation on the phone one day before , hours on hold and nobody came back to talk to me. Apparently RC wants to force you to cruise again with them and in the meantime keep your money... Very frustrating and disappointing! 

Frequently asked questions about Royal Caribbean Cruises Ltd.

How is Royal Caribbean Cruises Ltd. rated?

Royal Caribbean Cruises Ltd. has a 3.5 star rating with 788 reviews. 

When is Royal Caribbean Cruises Ltd. open?

Royal Caribbean Cruises Ltd. is closed now. It will open on Monday at 9:00 a.m. 

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