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Roy O'Brien Ford, Inc

4.6

About this business

Specialties Roy O'Brien Collision Center provides quality collision work on all makes and models of cars and trucks. Our trained certified technicians will provide the experience and workmanship needed to paint and repair your vehicle the right way. Roy O'Brien Collision Center is a direct repair facility for many insurance companies. In addition, we will accept all major insurers including AAA, Allstate, USAA, MEEMIC, and Met. Stop in or call anytime for your free repair estimate. Our convenient write-up entrance is located... read more

Location details

20300 E 9 Mile Rd, Saint Clair Shores, MI, 48080, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.6308 reviews
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Nancy Bogosian's profile image
Nancy Bogosian 
7 years ago

We have purchased/leased cars from Roy O'Brien for many years starting with young Roy who now heads the company and then with the very professional, congenial, honest, etc, etc, etc, Joe Palazzolo. We/I consider him a friend. There has never been a problem or issue of any sort and that includes their service department. So do yourself a favor when looking for a new or used car.......stay on the right track to 9 mile and Mack.....you won't be disappointed! 

Mersad Livadic's profile image
Mersad Livadic 
7 years ago

Maureen Bratto was extremely professional, knowledgeable, and helpful. She is a straight shooter, and honest. 

Amanda Grace's profile image
Amanda Grace 
7 years ago

Suzanne Clem is an amazing car salesman! Check her out for your next Ford purchase! 

Meg Pfent's profile image
Meg Pfent 
7 years ago

I had a great experience working with Suzanne Clem! She was super easy to work with and made the whole thing a breeze. I had a billion questions about color, features, etc. and she was extremely helpful throughout the entire process. I definitely recommend going here and asking for Suzanne! 

Nicole Brown's profile image
Nicole Brown 
7 years ago

Being new to the area I didn't know what Ford dealerships were in the area so I thought I chose one that would be good. Unfortunately, I have found that I chose the wrong one. Not happy I looked for someone else and was told to try Roy O'Brien. I am so glad I did because they have earned a new customer. Having an issue with my automatic window I called the service department and was given to Kristen. I told her of my issue and she told me to come right over and she could fix it in less then five minutes. Sure enough I was on... read more

Hannah Lampron's profile image
Hannah Lampron 
7 years ago

I'm a first time lease owner of a 2017 Ford Escape and not only do I love the car but love Maureen who helped me get it! She spent hours on the phone with my boyfriend answering questions to help me find deals on my lease. When my dad and I showed up to the dealership she was so polite, attentive, and knowledgeable. I was able to leave with my car that same night! I would definitely recommend this dealership! 

Sue Slone-Calandrino's profile image
Sue Slone-Calandrino 
7 years ago

I'M 74 YEARS OLD, AND HAVE DRIVEN CHRYSLER'S FOR ALL THE YEARS I'VE BEEN DRIVING. TWO WEEKS AGO MY MECHANIC INFORMED ME THAT MY 2001 SEBRING DAYS ARE NUMBERED. I LOVE THAT CAR AND HATE TO GET RID OF IT. A FRIEND FROM CHURCH RECOMMENDED THAT I GET IN TOUCH WITH ANGELO LAFATA AT ROY O'BRIEN. ANGELO IS ONE OF THE NICEST PEOPLE I'VE EVER DEALT WITH. HE WAS SO PATIENT AND UNDERSTANDING WITH MY CONFUSION (I'VE NEVER LEASED A CAR BEFORE), EVEN WHEN I CHANGED MY MIND ABOUT WHICH CAR I WANTED THE NEXT DAY. HE FOUND A WHITE GOLD 2017 ... read more

Michele Andrepont's profile image
Michele Andrepont 
7 years ago

I have been leasing cars from Angelo LaFata at Roy O'Brien for many years. He is extremely helpful, knowledgeable and accommodating!!! If you ever need service, be sure to deal with Tina, she's the best!!!!! 

Marilyn Rososko's profile image
Marilyn Rososko 
7 years ago

Leased a 2017 Ford Escape from Roy O’Brien Ford in St. Clair Shores. Great experience, everyone one there are very professional and caring. Our sales person Jerry Fortner spent much time with us and made it a fun experience. Treats people in a very caring way. Stay on the Right Track to Nine Mile and Mack. Donald Rososko 

Frequently asked questions about Roy O'Brien Ford, Inc

How is Roy O'Brien Ford, Inc rated?

Roy O'Brien Ford, Inc has a 4.6 star rating with 308 reviews. 

When is Roy O'Brien Ford, Inc open?

Roy O'Brien Ford, Inc is closed now. It will open at 8:00 a.m. 

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