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Rosemont at Williamson Creek
- Apartments
- Austin, TX
About this business
Are you looking for an apartment to rent? Well, you’re in the right place! With an unmatched combination of price, location, and amenities, we are one of the top apartment communities in the area. We have availability now but they are going fast. Call today!
Location details
4509 E St Elmo Rd, Apt 2304, Austin, TX, 78744, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This is by far the worst experience I have ever had with an apartment complex. First off I live at the Renaissance Villas in Las Vegas, these apartments are horrible the office staff is VERY Disrespectful and should not be allowed to work in customer service because this isn't customer service. Our move in process was very unorganized and because they were unorganized they tried to blame it on us, they told us our rent would be one price, once we move in and its time to pay the first months rent it was wayyyyyyy more than wh... read more
Business response:
Hello ***** Thank you for taking the time to leave a review of your experience at one of our communities. Allow us to start by apologizing for your challenges and issues that you have run into. We know how stressful moving is, so we are sorry for any additional stress we put on that experience. We've noted all of your comments and are getting in touch with the regional team to reach out to you in an effort to address your concerns. Please expect to hear from us within 2 business days. Thank you, Pinnacle Property Managemen... read more
The absolute worst experience I've ever had working with an apartment complex. My search for apartments began around August/September of 2020. I did a tour with Tania and liked the facility so after a talk with my significant other, I decided to move forward. I sent in my application and had to wait for someone to get back to me. Eventually I was emailing everyday trying to get an answer. I moved in and things were good, however, my first couple days there I noticed a few things. The shower light went out within DAYS of me s... read more
They are a company of liars Ashley from pinnacle lied on every conversation with me I don't know if I could trust another management company This company did nothing to help me when I was assaulted by my roommate They refused to remove me from the lease after the assault and even tried to still make me live in the same complex Sent a balance to collections without actually giving me an opportunity to pay Now I have to bend over backwards to try to fix this Then lied to me for weeks about the status of the collections Dealing... read more
A dishonest company with unprofessional property managers. They engage in retribution. We have filed a complaint with the Commonwealth of Massachusetts' Attorney General's Office and will be pursuing further legal action.
If you want slumlord tactics operating your facility please rent with these guys. They are perpetual liars using the internet to inform you that something will be fixed when in fact they never fix it. As a tenant I have lived with no hot water for 30 days, before that intermittent. There is trash everywhere, there are bugs everywhere. After a fire, they didn't repair damages for months until reporter to the city. Now they are sending maintenance persons to lie and insult us. This is supposed to be a big company recently bein... read more
Save yourself A LOT of hassle. I've been lied to, cheated out of hundreds of dollars and I can't tell you how much time I've had to spend dealing with these people's pure stupidity. I am moving shortly and can't wait to see what nonsense they are going to hit me with. From my research on the web they have a habit of hassling folks after move out for thousands of dollars. So I'm thinking it's going to be another nightmare. You don't want to live in any of their properties.
The rittenhouse management team are unprofessional and have horrible customer service. Nigil ***** has no management skills.
To Whom It May Concern, I am getting very tired of the mishaps, lies, miscommunication and subpar employees hired by Pinnacle Management. When my daughter first got her first apartment at Aven I handled the transaction myself and went with her to every appointment and walk thru. From the very beginning Skylar was lied to she was advised she only had to pay rent and electric and that Aven paid for water and sewer. She moved in on August 1, 2019 what do you know around September she received notification she was responsible f... read more
JUST SAY NO!!! THERE ARE MUCH BETTER OPTIONS! **** Great Hills Trail, Unit **** is uninhabitable. I have lived here for the past 22 months since 9/2017. I was concerned before moving in that the unit had mold due to the age of the apartments and the condition of the bathroom ceiling enclosure of the AC air handler. I was assured at the time before signing the lease that this was untrue, and they had taken every precaution against mold. After moving in, a leak developed in the bathroom which I complained about November of 20... read more
Frequently asked questions about Rosemont at Williamson Creek
How is Rosemont at Williamson Creek rated?
Rosemont at Williamson Creek has a 1.3 star rating with 56 reviews.
When is Rosemont at Williamson Creek open?
Rosemont at Williamson Creek is closed now. It will open at 9:00 a.m.
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