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Rooms To Go
- Furniture Stores
- Jacksonville, FL
About this business
Location details
9278 Arlington Expy Suite A, Jacksonville, FL, 32225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It's not Regency, per se, it's the poor quality of the product.
Business response:
Hey Lisa! We would love to get more details on your experience. Care to email us your order info along with your feedback to TellUs@RoomsToGo.com?
RecommendedWe visited the Rooms To Go in Regency on the corner of Atlantic & Southside Blvd. It was the most impressive experience that we've ever had at any furniture store in Jacksonville, Fl. Kathy treated us like we were first class customers. The entire staff including management was kind, professional & polite. We'll be going back. Ask for Kathy for a great experience!
We walked around the store for 30 mins & no one acknowledged Us... I even saw an older white worker bypass us & a few minutes later he was helping another white customer. As I left the store complaining, another Black female pointed out that the same thing happened to her & Also another Black customer had the same treatment... I'm so Disappointed in ROOMS TO GO... YOU guys have Racists working there and based on the info I learned from the other black woman, business was lost. I, myself was looking to spend quite a few dolla... read more
The Rooms to Go in Jacksonville (Regency) does not greet or acknowledge black customers. Several of us walked out because no one would serve us but anytime a white person walked in they were greeted and acknowledged. When we finally said something they told us they were busy when we saw someone sitting down until whites enter. Shame on you Rooms To Go!!
Business response:
Sharlana, we have your email and will respond soon!
The first delivery of the new bedroom suit we ordered they sent us the wrong rails and footboard and did not even bring the headboard.. we call them to get it exchanged and to let them know we did not even receive the headboard.. we have stored this for almost 2 weeks now in our way.. they say the will include free setup of the bed the the inconveniences.. today they show up and still NO HEADBOARD.. and tried saying they didn’t know it wasn’t already delivered and that they do not have room on the truck to take the 1st wrong... read more
Business response:
Hey Todd! This sounds horrible! We would be happy to help any way that we can. Please email us your order info along with the details to TellUs@RoomsToGo.com. -Melissa
Frequently asked questions about Rooms To Go
How is Rooms To Go rated?
Rooms To Go has a 4.8 star rating with 8,454 reviews.
When is Rooms To Go open?
Rooms To Go is closed now. It will open on Monday at 9:00 a.m.
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