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Roanoke Ford

4.7

About this business

Roanoke Ford was purchased from Geiser Ford on August 29th of 2016. The owner Matt Gastman, was raised and lives in Roanoke. He is also a partner at Roanoke Motors and has been in the car business all of his life. Our goal is to make the car buying experience easy and enjoyable. We want to save our customers both time and money. Come on out for a great experience!! 

Location details

217 W Husseman St, Roanoke, IL, 61561, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.7798 reviews
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Andrew Boggio's profile image
Andrew Boggio 
7 years ago

I can't say enough about how friendly and hard working Chris Luttrell was in my recent car buying experience. He put up with my crazy schedule and abundance of question, all without missing a beat. He found the prefect car for me and made car buying a great time. Also Mike in financing was amazing at handling all my loan info and helping me find the best deal. I highly recommend going to Roanoke Ford for buying your next vehicle. I will definitely being going back when I'm ready to upgrade!!! 

Business response:

Andrew Boggio, it is great to read such wonderful comments about your recent experience with us! We really appreciate you taking the time to leave us feedback on your visit! If there is anything else we can do to assist you, please let us know! Take care! 

Dorothy Caho's profile image
Dorothy Caho 
7 years ago

I have bought both used and new cars from roanoke ford. They deliver what they say they will. I have also had service there and the only problem was a filter on my hybred and we both had to look at the manual to find out where that filter was hidden to make the change to a new filter. Other wise their service was perfect all the staff is great, very polite and go out of their way to do their best. since I am now 70 I like that they remind me of things I forget to have ordered done. ie tire rotation. I will out of my way to h... read more

Business response:

Dorothy Caho, We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! 

Rhonda Glan's profile image
Rhonda Glan 
7 years ago

Wonderful small town place to buy a car! I have purchased many, many cars over the years and my experinece at Roanoke Ford was amoung the best...exceeded my expectaions. Many thanks to Shawn Kempf for making this purchase so pleasant. I will definitely be back. 

Business response:

Rhonda Glan, It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! Thank you for your kind words and congratulations on your new vehicle! Safe travels! 

Gabe Simmons's profile image
Gabe Simmons 
7 years ago

Everyone here is super friendly. Don Twedell did a great job helping me out after I totaled my last vehicle. I love my new ride and couldn't be happier! Thanks so much! 

Business response:

Gabe, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

Samantha Stage's profile image
Samantha Stage 
7 years ago

Mike Barton was super helpful and made everything easy. He worked with our schedule instead of rushing us like we have had done in the past. Would highly recommend! 

Business response:

Samantha, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

Bill Kiefer's profile image
Bill Kiefer 
7 years ago

Couldn't ask for more courteous and helpful people. They always treat you like you are special.I just traded vehicles on 12/20/2017. Could not have asked for friendlier sales people, I would recommend them to any one 

Business response:

Thank you Bill for your kind words. We appreciate your continued business. We value and appreciate you as a customer. Jackie Jacqueline Dickison 

Roger Schoon's profile image
Roger Schoon 
7 years ago

I recently drove from Chicago back to my hometown of Roanoke to purchase my new vehicle. The hospitality; patience with all off my questions and knowledge of my salesman, Shawn Kempf was amazing! I strongly recommend this team if you're looking for a new or used car of your own! Thank you Shawn, Don and Mitch for taking such great care of me! 

Business response:

Thank you for the kind words. It was a pleasure to help you get your new vehicle. 

Cathy Simpson Mitchell's profile image
Cathy Simpson Mitchell 
8 years ago

Business response:

Cathy, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for your business! Take care! 

Rachel Simmons's profile image
Rachel Simmons 
8 years ago

Great customer service. Bought a used car that felt like brand new. Vehicles very well maintained and detailed. The whole process was very easy. Thank you. 

Business response:

Thanks for taking the time to let us know about the great customer service that you received. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels! 

Frequently asked questions about Roanoke Ford

How is Roanoke Ford rated?

Roanoke Ford has a 4.7 star rating with 798 reviews. 

When is Roanoke Ford open?

Roanoke Ford is closed now. It will open tomorrow at 8:00 a.m. 

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