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Riverhead Bay Volkswagen

4.4

About this business

Riverhead Bay Motors is a Volkswagen, Subaru, & Pre-Owned car dealership serving the Hampton Bays and Long Island, bringing you top quality vehicles and service. Not only will you find an extensive line up of Subaru and Volkswagen models at our dealership, buy you'll also find a friendly and accommodating staff eager to assist you. At Riverhead Bay Motors, our friendly professionals are available to ensure that all your questions are answered, while giving you the opportunity to peruse the new inventory at your liberty. When... read more

Location details

1521 Old Country Rd, Riverhead, NY, 11901, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.4362 reviews
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Zach Badbro's profile image
Zach Badbro 
7 years ago

Bill Brienza is THE MAN. I never, ever thought I'd own another VW, but I saw one I liked, went down to check it out, Bill gave me the keys for a test drive and that was that. There were a couple issues with my credit app, which he straightened out and got me in my '16 Jetta later that day. I ended up with a car with 5 miles on it for less money than I would have paid for a used car. A++ 

Mary Lou Littrell's profile image
Mary Lou Littrell 
7 years ago
Fredy G Güiza's profile image
Fredy G Güiza 
8 years ago

Worst costumer service i ever experienced in my life hopefully i will Never going back to this place. I went to get a part for my brother's wrx, we looked online part was available for pickup then we called the parts department, part was available so i drove to buy it, the guy at parts was an asshole. Only told me part are not available. WHAT? I DOUBLE MAKE SURE THE PART AVAILABLE BEFORE I DROVE THERE... compare to RIVERHEAD TOYOTA costumer service there is super nice nobody make you uncomfortable. Thats my opinion. SUBARU R... read more

Jeremy Garvin's profile image
Jeremy Garvin 
8 years ago

Didnt end up buying a vehicle but spoke with your sales consultants. No pressure and very nice people. Ended up getting a Mazda instead. If I were to buy a Subaru it would be at your dealer. Looking at the negative reviews on here are hilarious. I applaud your responses for standing by your staff on the ridiculous comments of some ppl, and I like that you are willing to help out ppl that may have had a bad experience in the past under prior ownership. Great way to run a dealer! 

Carol Burkhard Blieka's profile image
Carol Burkhard Blieka 
8 years ago

After visiting 2 dealerships in Suffolk County and being HUGELY DISAPPOINTED, we found ourselves at Riverhead Bay and WERE ELATED with the treatment we received. We were ready to purchase a 2016 Outback when we went to Competition AND Donaldsons, left disappointed with service.... Or lack of, and are very happy we found Riverhead and made our purchase! 

Indira Abrahamsen's profile image
Indira Abrahamsen 
8 years ago

I've yet to have a good experience with Riverhead Bay Motors Service Department and I've had my Volkswagen for over a year now. Every oil change has taken over an hour, and when I had a mechanical problem it took a lot longer than promised for them to get my car back to me. After that I had to come back because they didn't fix it properly and it broke again! You need two weeks notice to get a loner car, however you can't plan for your car to break down so it's really only a convenient service for oil changes, that you can ac... read more

Bri Struss's profile image
Bri Struss 
8 years ago
Roger A. Smith's profile image
Roger A. Smith 
8 years ago

Just leased my third Subaru Outback and am so happy! Everyone I dealt with was so helpful, friendly, and professional. They all made the leasing experience smooth and very pleasant. Thank you Tony, George, and Ken! You guys are the best! Kudos also to the service dept. , especially Mason, for their reliable and quality work. Great job all around! Thank you all, Roger 

Barbara Hofer's profile image
Barbara Hofer 
8 years ago

Not sure why all the reviews are not 5 star( would give this dealership 10 stars if possible). My experience could not have been more professional. I was shown patience, honesty and professionalism by their salesman Joseph Passalacua. I love my new Passat and even though I went from dealership to dealership trying to decide which make car was right for me, Joe never applied the dreaded " salesman pressure", even though I was at Riverhead Bay Motors 3 times in one day trying to make up my mind. His understanding and patient a... read more

Frequently asked questions about Riverhead Bay Volkswagen

How is Riverhead Bay Volkswagen rated?

Riverhead Bay Volkswagen has a 4.4 star rating with 362 reviews. 

When is Riverhead Bay Volkswagen open?

Riverhead Bay Volkswagen is closed now. It will open at 9:00 a.m. 

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