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Rising Sun Pools & Spas
- Contractors
- Raleigh, NC
About this business
We are the Triangles most trusted and most experienced swimming pool and hot tub company. We have been family owned and operated since 1972. We are not only a builder, we sell spas, grills and outdoor kitchens and patio furniture. We also have a pool/spa service and maintenance fleet that can take of any pool issue and can ensure that all you have to do is swim! We have 3 locations between Raleigh and Garner and we have any of the supplies, toys and accessories you may need for your pool or spa! We look forward to helping yo... read more
Location details
5608 Hillsborough St, Raleigh, NC, 27606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
We are business owners as well and appreciate Rising Sun Pools' excellent service and professionalism. First, can we tell you that we were blown-away when we received the gorgeous flower arrangement? Sounds corny, but we got the warm/fuzzy's, big time! We have been thoroughly pleased with the entire construction process (other than the rainy summer that equated to many delays) and more specifically your team. From meeting Gerry S. at the home show and our first meeting with Josh G. back in March and Jon P., Kevin (Uncle) to ... read more
I just felt the need to write you an e-mail to say that I think your company is incredible. We bought our pool from Rising Sun in 1999 and have enjoyed it ever since. The pool was built to last and we have had only to do some minor maintenance here and there. Not only that, but when there is some small problem, your service techs are out right away to fix the problem as quickly and as inexpensively as possible. Your service techs are simply the best. I have never dealt with any company that has the level of customer service ... read more
Repeated calls dont get returned – I bought my DoughBoy from Rising Sun four years ago and that experience was good. However I have been trying to get a simple quote for vinyl liner replacement for over a week. I have left several voice mail messages and nobody returns my call. They must be overflowing with business so much that they dont need mine.
Business response:
Sir, I apologize for the delay with your quote. Since you had a special request of filling in your deep end we had to wait to speak with the installer to quote that portion and then get you a price on the liner. We absolutely should have called you during that time to notify you of the delay. My staff called you earlier to confirm you received the quote - please let us know if there is anything else i can do for you and again my apologies for the delay.
Great pool building experience – Tara: Thanks so much for sending the pictures, the store credit and for fixing the filter. You all have been more than generous. We had such a great pool building experience with Rising Son and we are most thankful. Please feel free to send any prospective customers our way. We are happy to share our experiences and showcase the great job. Donna and Frank
superior knowledge – Superior pool knowledge and service than any other competitor in the local vicinity. I dropped in without notice to discuss my pool problems I was having due to a competitor's installers. The General Manager Scot was very friendly and honest with my situation. He shared his knowledge and gave me the name and number of his Installer whom he has used for 13 yrs. Remember one thing folks, the pool is only part of the purchase, go with a company that uses good Installers!!! Their inventory is huge and they'r... read more
I refer Rising Sun to everyone thinking about a pool – I wanted an inground pool, had gone to the 3 largest pool dealers for information, quotes and design. decided to go to a local brother operation in order to help our community..however at the last moment they backed out because of some issues with them. So I contacted Josh at rising and after speaking with Mike and Tara, they picked up where the other pool place left off, with a better design and more options. They came in and did a wonderful job installing the pool and ... read more
satisfied! – Hello Rising Sun Pools, I wanted to send you a quick email to let you know how very impressed I am with both crews that showed up to start and complete our pool installation yesterday and today. Im certainly not an expert at construction, although I have performed as the general contractor for both houses we have built over the last several years. I know what it takes to coordinate projects and make sure that someone shows up to perform their job and perform it well. Hugo and Dave were excellent to work with! Im... read more
GREAT EXPERIENCE – I recieved your phone call the other day regading my feedback on my experience with your company. Here it is: 1) Your people. Every person we dealt with was an absolute pleasure. All had genuine smiles and appeared to enjoy their work. Vinny is a wealth of knowledge on pool chemistry & filtration, and Josh is a superb salesman. He was able to help us figure out exactly what we wanted in our pool and then translated that to the rest of the team for a beautiful end result. Both are a valuable asset to your o... read more
Hi Tara, Rick and I always appreciate you, all that you do, and we love coming to your store. We always receive the best quality and knowledgeable service every time we come there and we wanted you to know how much we appreciate that.
Frequently asked questions about Rising Sun Pools & Spas
How is Rising Sun Pools & Spas rated?
Rising Sun Pools & Spas has a 4.4 star rating with 679 reviews.
When is Rising Sun Pools & Spas open?
Rising Sun Pools & Spas is closed now. It will open at 9:00 a.m.
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