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Rick's Service Center

4.6

About this business

Rick’s Service Center is a premier auto repair facility in Sevierville, TN. Since 1993, we’ve provided our community with top quality repairs and services to keep them on the road! Our Automotive Service Excellence (ASE) Certified Technicians have decades of experience in the automotive industry and with their background, no job is too challenging. We gladly accept all makes and models for a full range of repairs. 

Location details

400 Parkway, Sevierville, TN, 37862, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.6485 reviews
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Mary Clabo's profile image
Mary Clabo 
recommend  Recommended
6 years ago

I have used Ricks for more years than I can count .I went to the garage when it was Bohanan's when he was with his brother Frank .They try to be fair in the pricing sometimes it's a little high but it's still a fair price . 

Pat Trentham's profile image
Pat Trentham 
recommend  Recommended
6 years ago

Best place to go for personal attention and thorough service. They checked everything and fixed what needed to be done. Very pleased! 

Brooke Palmer's profile image
Brooke Palmer 
6 years ago

It was a great experience! I needed a few belts replaced for preventative maintenance and I thought I had to get breaks replaced however, they saved me about 20,000 more miles before that has to be done. I did need an oil change and come to find out, the wrong air filter was put in so they put the correct air filter in for me. Rick’s will be taking care of all my vehicle needs from now on! 

Colby Jagnandan's profile image
Colby Jagnandan 
6 years ago

I hate writing bad reviews for anyone and I’m not going to label this as one yet so use your own judgement. To get roders, calibers and breaks on my vehicle the parts are $330. They tried to charge me over $1100 to get parts and put on! I’m not a mechanic but that definately seems a little in the left field! That’s triple atleast what my parts are! Take it as u want. 

Tony Huffaker's profile image
Tony Huffaker 
6 years ago

This shop has had my car 90 days! I took my 2002 VW TDI diesel to Ricks to have a fuel problem fixed. A fuel injector pump was installed, I suppose because it is a complicated job and screws were dropped in my engine. The front clerk told me. He admits screws went in but won't admit his mechanic mad a mistake and he won't give me my car back, keeps delaying. I have asked for an engine replacement or the kbb value of the car, but he just said, Let's talk later and let me go: again! 

Jeff Hosfeld's profile image
Jeff Hosfeld 
7 years ago

They are one the best family and customer friendly places I’ve seen. This was my first time there and they were excellent to deal with. I would HIGHLY recommend them if your in the area and need work done. 

Josh Petlitzer's profile image
Josh Petlitzer 
7 years ago
Rebekah Wade's profile image
Rebekah Wade 
7 years ago
Tad Wynn's profile image
Tad Wynn 
7 years ago

Frequently asked questions about Rick's Service Center

How is Rick's Service Center rated?

Rick's Service Center has a 4.6 star rating with 485 reviews. 

When is Rick's Service Center open?

Rick's Service Center is closed now. It will open tomorrow at 7:00 a.m. 

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