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Richmond Plumbing & Heating

4.2

About this business

Specialties Countryside Plumbing & Heating has been proudly serving the greater St. Croix Valley area for over 65 years. Since the beginning in 1950, we have been a family owned and operated company. Being family owned and operated is not merely a fact about our company, it is where our business and work ethics stem from. When you choose Countryside you're choosing a company that will treat you as we would our own friends and family. History Established in 1950. We have been serving the St. Croix Valley since 1950, under the... read more

Location details

321 Wisconsin Drive, New Richmond, WI, 54017, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.245 reviews
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Hailey Angerhofer De Leon's profile image
Hailey Angerhofer De Leon 
2 years ago

Very expensive, takes advantage of people with nice homes, and difficult to work with. 

Jo Brendel's profile image
Jo Brendel 
2 years ago

I was originally quoted up to $750 for some work I needed done. When I received the bill, it was for $1648.44. Over twice what I was quoted!!! I spoke to Nicki who agreed to lower the bill to $1210.94 which is still a ridiculous amount over what I was quoted. I’m extremely disappointed in their billing and they’re service. I swear the plumber didn’t know what he was doing and I’m stuck paying for it . I will be contacting the BBB also. 

Stephen Ambo's profile image
Stephen Ambo 
recommend  Recommended
2 years ago

The best decision you'll ever make financially is investing with Mrs Mariel Ramsey I was scammed twice and I didn't want to have anything to do with trading until I met her and she changed my mind, i invested $1400 and I have made profits from the first and second stage and I'm currently expecting $15000 from the third stage, I'm grateful ma'am. you can reach her in Email: marielramsey229@gmail.comWhatsApp +19736928825 

Eric Gehl's profile image
Eric Gehl 
recommend  Recommended
4 years ago

Finished the basement in my house. Countryside came in with the lowest bid and the best quality parts for running all new ductwork, a new furnace, a new air conditioner, and a garage furnace. All work was completed on time with top notch quality. Great communication with Troy from the start with the quote and with Mike L with the install. 

Business response:

Thank you for the recommendation Eric and for choosing Countryside Plumbing & Heating! 

Thad Johnson's profile image
Thad Johnson 
4 years ago

I have a pinhole leak in the water softener salt tub. It's a very slow leak. I thought Countryside could either empty the tub and patch the hole or replace the plastic tub with a different one. Nope...they think I should buy a new softener. There's NOTHING WRONG with the softener itself. Just a pinhole in the plastic tub that holds the salt. I hope they don't charge me for that visit. They guy had no interest in helping me unless I bought a new softener. Pretty arrogant. They did all the plumbing when I first built the house... read more

Jeremy Tietz's profile image
Jeremy Tietz 
recommend  Recommended
5 years ago

Tony and Tyler came out on Sunday to take take of my plumbing needs! Top notch customer service! Thanks again 

Cassie Sutter's profile image
Cassie Sutter 
recommend  Recommended
5 years ago

I've been so happy with all of our service that we've received from Countryside. They have been prompt and helpful every step of the way. Tony, in particular, made the whole process just that much better. He was so nice and so easy to work with. 

Dan Huffer's profile image
Dan Huffer 
5 years ago

Beware of the trip charge. They bill out at $125 an hour and it takes them 40 min to get to the East Metro. Thats 80 Min in drive time. Add that to your bill and thats nearly $170. If they are doing a smaller job, it ups your price by 30%. That should be disclosed before they do the work. Guy was at the house for a max 3hrs and i was billed for 4.5........ 

Dawn Strong-Light's profile image
Dawn Strong-Light 
5 years ago

This company did the plumbing on our new build in New Richmond. They put in the wrong toilet seats, failed to have the shower fixtures we requested from our builder (so we had to drive 20+ miles one way to purchase them ourselves) and failed to install a gas water heater that we asked our builder for in 3 (three) separate emails. They also failed to turn the gas off when they installed the furnace. If we would not have come out to our under-construction property on June 8, 2019 (according to Xcel energy who came out to turn ... read more

Frequently asked questions about Richmond Plumbing & Heating

How is Richmond Plumbing & Heating rated?

Richmond Plumbing & Heating has a 4.2 star rating with 45 reviews. 

When is Richmond Plumbing & Heating open?

Richmond Plumbing & Heating is closed now. It will open tomorrow at 8:00 a.m. 

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