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Retreat at Chelsea Park
- Apartments
- Schertz, TX
About this business
Location details
16303 Chelsea Pl, Schertz, TX, 78154, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter I’ve been here since 2019 and it’s been a pretty good experience. The office and maintenance staff have been amazing and provide excellent customer service.
Business response:
Thank you for being with us since 2019. We're pleased to hear that our office and maintenance teams have provided excellent customer service throughout your time here. We are dedicated to our residents!
Verified Renter The rent is going up significantly, but the services aren't. There's one garbage location for the ENTIRE complex. The pool is constantly dirty. They were doing a lot of activities for the residents, but that hasn't happened in a while.
Business response:
We appreciate your feedback as we are always looking for ways to improve. Our goal is to maintain a clean environment and competitive pricing for our area. Please call or come by our office so we can discuss your concerns in more detail. Thank you.
Verified Renter So far I’ve been here a month and it had been great! Everyone seems very nice. The management is very responsive and caring. It’d be really cool if we had things like community parties to get to know one another.
Business response:
Thank you for your positive feedback! We're thrilled that you've had a great first month with us. We'll definitely consider your suggestion about community parties to enhance the social experience for everyone.
Verified Renter Me and my partner have enjoyed our stay. The neighbors are really friendly and the community is very safe and tranquil at night. The leasing office people are very helpful and overall this experience has been everything we ever hoped for.
Nope,.dont do it Appliances, fixtures, AC units, all have obviously aged. Temporary fixes are the norm, expect to have to submit repair orders repeatedly for same issue. Maintenance acts as if you just don't understand how appliances, plumbing, or HVAC systems work and will "fix" every issue by telling you the issue is actually not an issue & the item in question is functioning as it should. Submitting work orders is nothing more than a waste of your time, there is no hope for a repair. Not much housing available in this are... read more
5 STAR APARTMENTS THE RETREAT AT CHELSEA PARK, IS JUST THAT, A RETREAT. THE BUILDINGS ARE VERY NICE ALONG WITH THE APARTMENTS. THERE IS A POOL ARE WITH A VERY NICE PATIO AND ALSO AREAS WHERE YOU CAN BBQ. THERE IS A DOG PARK FOR ALL THE DOGGIES TO DO PLAY. THE STAFF IS VERY FRIENDLY, ALONG WITH MAINTENANCE WHO ARE VERY GOOD AT FIXING WHATEVER NEEDS FIXING IN A TIMELY MANNER. IT IS LOCATED 5 MINUTES FROM A MAJOR OUTDOOR SHOPPING MALL. AND JUST UP THE STREET FROM 2 MAJOR GROCERY STORES. IF YOU HAVE CHILDREN, THE SCHOOL BUS PICK... read more
Business response:
Wow! What an amazing review! We are glad to know you have felt so at home in our apartment community. The details you mentioned in your review are exactly what we want to hear from our residents. Thank you for taking the time to share how you feel about our apartments.
Frequently asked questions about Retreat at Chelsea Park
How is Retreat at Chelsea Park rated?
Retreat at Chelsea Park has a 4.3 star rating with 255 reviews.
When is Retreat at Chelsea Park open?
Retreat at Chelsea Park is closed now. It will open tomorrow at 9:00 a.m.
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