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Regions Bank

2.8

About this business

Looking for a bank in Meridianville, AL? The Meridianville branch is located near the intersection of U.S. 431 and Bellhurst Road, across from Star Supermarket in Madison County. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 231 branches and 321 ATMs across AL that can offer you a full range of personal deposits, loans and credit lines, business services, insurance, investment products and more. You can also take a... read more

Location details

12076 US-231 431 N, Meridianville, AL, 35759, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.8506 reviews
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NancyB's profile image
NancyB 
4 years ago

Great service, great rates and many options for repayment of loans. Easy to make your payments on line or over the phone. The people I dealt with were very professional and friendly. 

Business response:

Thank you for your glowing review! We appreciate your business. 

Geraldine L's profile image
Geraldine L 
4 years ago

It was a pleasure dealing with EnerBank. Impeccable service was offered 

Business response:

Thank you for your business! We hope you enjoy your new home improvement project for many years to come. 

Margaret's profile image
Margaret 
4 years ago

Ours was a major remodel. It was expensive but it has made a huge difference in the way we live in the house. Having the option of no interest made this project doable. 

Business response:

We're pleased to hear we were a part of you making the home of your dreams. We appreciate the feedback. 

PeterN's profile image
PeterN 
4 years ago

The home improvement loan process, is lacking serious access of information. There customer website is dysfunctional and does not help or show critical information that is needed. The paper statements are useless as well. There is a lot of mystery as to why the are not transparent showing the accrual of daily interest charges and or payoff information. In a day and age of technology this is terrible transactional transparency. 

Business response:

We understand the convenience that an online viewing option will provide, and we are in the development stage of this process. We appreciate your patience as we work to provide the functionality that our borrowers want, while maintaining the security of all personal information. In the meantime, if you need a detailed payment history, we can provide that. Please feel free to contact us at 888-390-1220 to request this from one of our Customer Service representatives. Our representatives are available Monday through Friday fro... read more

Paul W.'s profile image
Paul W. 
4 years ago

The whole application and approval was a very smooth and easy process. 

Business response:

We appreciate your business! Thank you for your positive feedback. 

Benjamin C's profile image
Benjamin C 
4 years ago

Jacob from your institution called me because I left a message for someone to contact me regarding a dispute in an error report in my credit report. When Enerbank initiated a pull of my credit report, Enerbank entered the wrong address. How I discovered it? JPM Chase bank pulled my credit report as well, and they found an entry and questioned me about an address in which I do not know about. JPM Chase told me to contact their Credit bureau. I called and they told me to contact Experian. Calling Experian: I called Experian an... read more

Business response:

Thank you for contacting us regarding your concerns. Our Customer Service team has been notified of your requests regarding your address and credit report. Additionally, the Bank has attempted to contact you multiple times to discuss your address without success. Please contact our Customer Service team at 888.399.1220 to make the requested changes to your account. Once the address is updated, the new address will be reported to the credit bureau. 

Melinda's profile image
Melinda 
4 years ago

Customers' Service was very friendly and helpful. Also, the process of getting a loan was easy and convenient. 

Business response:

Thank you for the feedback! We're proud to do business with you. 

Latisha H.'s profile image
Latisha H. 
4 years ago

Offered 0% financing on a project that it took a year to complete with Kitchen & Bath Decor, asked if year could be extended due to this. Not only was the answer a quick no, but the rate changed to 18.58%. I never knew what my balance was, nor was it included on any paper/e- statement. Never made a late payment, and I have very good credit history, but dealing with them during my project and after was disappointing. In many ways I felt taken advantage of by the vendor and the bank. Kitchen &Bath Decor got 16,000 plus from En... read more

Latishia D's profile image
Latishia D 
4 years ago

I have very good credit and payment history. I attempted to apply for the 12-Mo Same-As-Cash Loan and was prompted to contact the lending department because "they had a few more questions". The representative accessed my case and informed me that it was denied. It threw me off because I have a really good credit score. So I proceeded to ask the representative what was the Bank's score requirement and she responded by saying that they are unable to provide that information??? I'm wondering if they denied me for another reason... read more

Business response:

Thank you for contacting us. A review of our records indicates a complaint was filed regarding this project over a year ago. The Bank reviewed the project and helped facilitate communication between both parties until an amicable resolution was reached. Upon further review it appears the loan type applied for and accepted by the Borrower was a 12-Mo Same-As-Cash Advance Loan. The 12-Mo Sam-As-Cash period starts the day the funds are disbursed, which for this loan type is typically before the work starts. Therefore, the Same-... read more

Frequently asked questions about Regions Bank

How is Regions Bank rated?

Regions Bank has a 2.8 star rating with 506 reviews. 

When is Regions Bank open?

Regions Bank is open now. It will close at 5:00 p.m.  

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