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Regions Bank
- Finance
- Meridianville, AL
About this business
Looking for a bank in Meridianville, AL? The Meridianville branch is located near the intersection of U.S. 431 and Bellhurst Road, across from Star Supermarket in Madison County. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 231 branches and 321 ATMs across AL that can offer you a full range of personal deposits, loans and credit lines, business services, insurance, investment products and more. You can also take a... read more
Location details
12076 US-231 431 N, Meridianville, AL, 35759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was a very good transaction from the start to finish, they kept in touch and checked on how the contractors were doing and even called a few days after the job was done to see if I liked the work they did. And I feel received a fair loan rate of 6.99% with fair loan payments. I give them 100% for what I received.
Business response:
Thank you for your feedback. We appreciate your business and hope you enjoy your home improvement project for years to come!
My mom was trying to Zelle me $260 and she got prompted to call basic mainline number for verification after 30 minutes of speaking and answering Robot Reggies questions, she was directed to fraud prevention and had to wait another 30 minutes. Checks are ordered through a third party. **************. (1/26/2021 status shows shipped. Today is 2/19/2021 still no checks) Hints the reason she is using Zelle. Tried to make another payment through Zelle of $720 and once again waiting on someone from fraud prevention...she is st... read more
Good customer service. They have been prompt in giving me necessary information.
Business response:
Thank you for sharing your experience.
IÂ’m very please with the loan I received from EnerBank USA. The process was quick and the payment information was also quick to get to me.
Business response:
Thank you for your feedback. We're happy to hear you've had a positive experience.
EnerBank has very unreasonable daily interest that they charge customers. In our case, my elderly mother who financed a walk-in tub. Please read the fine print. They charge interest by the day, it's worse than a credit card. Ask questions before allowing them to finance something for an elderly person.
Business response:
We appreciate your feedback and are sorry to hear it was not clear the interest accrued daily. All of our loans accrue daily simple interest. Please feel free to contact our Customer Service Team at 888.390.1220 and they can walk you through how much interest is accruing on a daily basis based on the outstanding principal balance.
I chose EnerBank because our heating dealer gave us the choice of a number of companies and I am glad I chose them.
Enerbank is legitimately the WORST lender I've ever used. The online portal to access account info and make payments is laughable; it's impossible to see the current balance, gives no ability to close an account, and they intentionally leave off ANY contact info to get help. I can't even email anyone - I had to resort to sending a message via their webpage and now hope that someone in this subpar organization actually responds to my web inquiry and offers assistance. I unequivocally urge customers to NEVER use Enerbank. Cust... read more
Lacking in technology, terrible customer service. No way to view any loan details online like payoff amount, balance, interest rate. You can only view your current amount due and make a payment. Forget trying to call. If you do you will be on hold for a minimum of 10 minutes. Once you get someone on the phone, expect someone with little knowledge of the way the loan is structured and with no goal to be helpful. Responses are curt and dismissive. Very disappointing and will not use them again.
Business response:
While we strive for excellent customer service, we are sorry to hear this was not your experience. We are working to improve our online portal and appreciate your patience. Please feel free to also contact us by submitting your questions to enerbank.com/feedback rather than call our Customer Service line.
Card got hacked showing charges from best buy. Regions sent me a new card and three days later I get charged by best buy again. I might could see it happening if I shop at best buy but I don't. They also don't care if you want over draft or not. I have put no overdraft protection and still keep getting charges for it. Regions is only good for taking your money stay away
Frequently asked questions about Regions Bank
How is Regions Bank rated?
Regions Bank has a 2.8 star rating with 506 reviews.
When is Regions Bank open?
Regions Bank is open now. It will close at 5:00 p.m.
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