Regions Bank

Anton M 

on BBB

4 years ago

We had some unexpected electrical problems and needed somebody to fix it. The company we hired ones before recommended EnerBank. Since we needed a loan for the necessary work, it was a good idea. The process was kind of easy, some smaller problems with the documents. We can recommend EnerBank for that type of loan. 

Anthony D 

on BBB

4 years ago

I have used your bank before. Each time, I have been well taken care of. 

Edwin B 

on BBB

4 years ago

Bank still charges you to view your balance at an ATM. In fact, you're looking at a $3.00 charge every time you use your ATM card, even at WAWA. They promise "to exceed customer service expectations and provide a positive customer experience" but they still represent the old ways of banking back in the 90's. 

Greg R 

on BBB

4 years ago

Regions cut my online Banking down. Spent a total of six Hours on the Phone. Mostly on hold, made one Trip to a Regions Bank. It's been 12 Days and still not able to log on to Account. Unbelievable 

Mariam D 

on BBB

4 years ago

We recently took a loan for home improvement due to the recent storm in Texas. It was not planned, and our construction company suggested EnerBankUSA. It was the easiest to set up, and the customer service agent was kind, thoughtful, professional, and patient with us. He answered our preliminary questions, gave us the additional information we would need, and provided timelines for set up. Also, giving us the great online tools to view and set up our payments online. The whole process was smooth, easy and actually seamless. ... read more

Regina C 

on BBB

4 years ago

Process was quick and easy online with an immediate answer. Enerbank followed up with a call to ask if I had any questions and verified that we were happy with the completed project and contractor. I highly recommend them! 

Danielle W 

on BBB

4 years ago

I can never get any service with my car loan. No app, no online support, just bills that they send to the wrong address. I've updated my address with them multiple times and they still send my bill to my previous address. My car finally got repossessed and that was the first time I got someone on the phone in less than half an hour. Now that I got it back I just an hour on hold and they can't answer my question. Literally the worst 

donaldemorrjr 

on BBB

4 years ago

very good and very nice staff and the stuff works and just got the prpbatic machine and it works i recamind this bank 

Nancy 

on BBB

4 years ago

Negative Stars. Avoid Enerbank Loan Company. My home reno loan $ ** K was distributed when the home project was finished on 02/15/21. On O2/24/21, I paid off $ ** K via Enerbank Payment system online ; On 03/03/21, Enerbank website shows that my $ ** K online payment on 02/24/21 did not go through as they could not locate my BOA account although my bank account number is correct and my BOA said there is no restriction on my bank accounts. Thus, on 03/03/21, via phone with Enerbank Loan Specialist, Lianna, I p... read more