Regions Bank

Randy S 

on BBB

4 years ago

Flawless, in this world of ridiculousness, so easy and simple. I truly appreciate it. 

Robert H 

on BBB

4 years ago

Great customer service, easy application process. Interest rate is competitive for this kind of loan. Online interface easy to use, but only records payments made online, not mailed payments. (Otherwise would give it 5 stars) 

Alex 

on BBB

4 years ago

We dealt with a very kind and knowledgeable gentleman with wonderful customer service. We highly recommend EnerBank USA. Thank you. 

Tee W 

on BBB

4 years ago

I'm trying to close on a house at the moment to better myself and my family's situation however, I haven't heard anything back from the underwriting team at Regions bank on the status of my closing date. This has been a very unprofessional experience. I would not recommend them to anyone. 

Carl S 

on BBB

4 years ago

Banks are people. When you deal with EnerBank, you are dealing with people whi know how to make dreams come true. My dream took decades, EnerBank made it happen fast. It's the bank that makes dreams come true. 

Nd Jones 

on BBB

4 years ago

I am thankful that EnerBank offers interest-free financing for a year- we had a home emergency we weren't prepared for (our fault) and needed to take out a loan to replace our water heater. Super easy to get approved and they've been great about sending reminders every month that aren't pressuring at all. My only complaint would be their online portal, which for some reason does not show the balance remaining on the loan. My only inclination for that would be that it is a predatory practice, as any balance remaining on the l... read more

HL 

on BBB

4 years ago

***, the owner of a small business, is a victim of Regions Bank. Last year she was contacted over the phone by a representative of Ascentium Capital, a subsidiary of Regions Bank. They advertised financing for a POS system called Clover. It was seemingly a great deal, they stated that there wasn't a contract and stressed the quality of their customer service. When she started the service, the price was significantly more than what was said over the phone, and it grew monthly. She tried calling the number she was given and ha... read more

Wendy 

on BBB

4 years ago

After having a fraudulent charge in the amount of $1059.99 to bestbuy.com. My account was not flagged nor I contacted about the charge, attempting to get the money back the Dave at the Calhoun, GA branch simply stated that they have done all they can do at the branch, I asked why not call corporate and see if the hold can be released and was told to contact Best Buy again and see if they will do it on their end. Best Buy has stated the charges were canceled the day of the purchase by the bank. Now after the 3rd business day ... read more

Joshua R 

on BBB

4 years ago

I refinanced my home with Regions Bank in December 2020. During that process, my loan officer informed me about a new checking account promotion that was ending on 12/31/2020 (I have the email for the record). In order to take advantage of the offer, I requested more information at which time the loan officer responded that someone will contact me over the phone (I also have the name of the customer service rep documented in an email from the loan officer who opened the account with me over the phone). The promotion was deta... read more