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Regions Bank
- Finance
- Meridianville, AL
About this business
Looking for a bank in Meridianville, AL? The Meridianville branch is located near the intersection of U.S. 431 and Bellhurst Road, across from Star Supermarket in Madison County. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 231 branches and 321 ATMs across AL that can offer you a full range of personal deposits, loans and credit lines, business services, insurance, investment products and more. You can also take a... read more
Location details
12076 US-231 431 N, Meridianville, AL, 35759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have immaculate credit and so I made the mistake of ASSUMING that getting a loan with this company (through a roofing contractor) I would have had decent terms and a decent interest rate. I'LL NEVER MAKE THAT MISTAKE AGAIN. Do yourself a favor and save yourself thousands if not tens of thousands of dollars and work with your personal bank. And of course the fact that they provide no documentation of transactional history for your account (unless you call, wait on hold for 20+ minutes, and request it by fax or mail). It's p... read more
Business response:
Thank you for providing your feedback. We're sorry to hear your experience has been unpleasant. You can also request a payment history by visiting enerbank.com/feedback rather than calling in. Also, payments made online are posted same day and are not delayed until the due date. Please call our Customer Service team at 888.390.1220 to review your payment history.
They were fast, transparent, easy to sign. I recommend this company to everyone.
Business response:
Thanks for the great feedback and recommendation!
As already written, ZERO stars would be the rating for this group of shady characters. Called THREE times for customer service and NEVER got a reply. Even their direct phone numbers don't have voice mail. That should tell you something. Even though it's YOUR money and your credit that will be slammed, their allegiance is 100% to the contractors - never you. There are a few positive reviews, but considering the tidal wave of bad ones, I suspect those reviews are actually fake. If previous comments from other victims like "unf... read more
Business response:
Thank you for taking the time to provide this feedback. Your review helps our company work on ways to improve our overall customer experience. Please feel free to contact our Customer Service department at 888-390-1220 or enerbank.com/feedback with any further questions or concerns you may have, and we'd be more than happy to help.
If it was possible to give zero stars that is what I would give. I will never again try to do business with Enerbank. They state that their "policy says" that they cannot work with condo associations, that they can only lend to single owners and for work on single units. They told me originally that it was because they do not want to "give anything free" to the other condo units, so they only work with individual condo owners or building owners, so they cannot finance any common element repairs.
Business response:
I'm sorry to hear that your experience with our company has been unpleasant. Your feedback is important and helps us to look for ways to better improve our customer service. All of our loans must have a homeowner on the loan. When an individual has a co-op, the real estate isn't personally owned, but rather shares are owned in the corporation who's asset is the property. We appreciate your interest in EnerBank and wish you the best in finding an institution that will assist in financing your home improvement project
Does not process payments on time & poor customer service! Within the past 10 months that I've had my loan I have made payments over the minimum amount which has pushed back my due date each time. I always mail my payments 10 days in advance of the due date for all bills. I have bills due all over the country and never once have I had a problem with payments being received on time. Often they are received within a few days sometimes 5-6 days but it never takes 10 days and I can always see where payments have cleared the bank... read more
Business response:
Thank you for contacting us regarding you concerns. As you mentioned, we do process payments within 24-48 of receipt. If you need further reassurance you can send your check certified mail or make a payment online at payments.enerbank.com. We strive for excellent customer service and apologize your experience was less than that.
Very professional and fast working. Started the process on a Friday and by the following Friday at the equipment sitting in my yard. Will be coming back again when I'm ready for my next truck.
Business response:
The team greatly appreciates your kind words! WeÂ’re glad we met your business needs and ready to assist with your next vehicle.
We have 3 different loans with Ascentium and each time the need was different, but the service and ease of doing business with them remained the same, always stellar.
Business response:
WeÂ’re thrilled to hear about your seamless financing experiences! Let us know how we can continue to assist moving forward.
Working with Mark *******has been extremely professional while a personal relationship developed! That’s what I call a great company. Plan on doing many more transactions
Business response:
Thanks for your positive feedback. We are dedicated to personalized service to suite unique business needs and look forward to working with you again.
Quick and easy, great team to work with, very professional.
Business response:
Thanks for sharing your comments about your experience!
Frequently asked questions about Regions Bank
How is Regions Bank rated?
Regions Bank has a 2.8 star rating with 506 reviews.
When is Regions Bank open?
Regions Bank is closed now. It will open on Monday at 9:00 a.m.
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