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Regions Bank
- Finance
- Meridianville, AL
About this business
Looking for a bank in Meridianville, AL? The Meridianville branch is located near the intersection of U.S. 431 and Bellhurst Road, across from Star Supermarket in Madison County. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 231 branches and 321 ATMs across AL that can offer you a full range of personal deposits, loans and credit lines, business services, insurance, investment products and more. You can also take a... read more
Location details
12076 US-231 431 N, Meridianville, AL, 35759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Accidentally put in a couple of checks in my Regions checking account from an account my husband had closed. They charged a bunch of fees but the capper is - Regions closed *my* account WITHOUT TELLING ME. They sent statements in the mail with pictures of the bad checks but no email, no letter no phone call that said anything at all about an account closure. When I drove by to make another deposit I was left to wait for an age before they finally told me my account was closed - when I called to find out how to get the money ... read more
We had a wonderful experience with Ascentium and our representative, Andrew. He was friendly, helpful, professional, and patient. Taking out a line of capital can be an intimidating process, but he made it easy. The application form was simple and transparent. We were able to get a competitive rate and good terms. Andrew answered all of our questions and provided assistance throughout the whole process. We would definitely use them again and highly recommend them.
Business response:
Thanks for your positive feedback and recommendation! This is the client experience we strive for and we look forward to continuing to serve your business.
They are horrible. I’m still Trying to resolve a problem with them. I have paid them off and they are still garnishing my wages. Now I have to get a lawyer and sue them.
Business response:
Please contact our Collections team at 888.321.6390 to discuss your concerns. We'd like to clear any confusion regarding your loan account.
Easy loan process! 12 months no interest! Best option by far for remodeling projects not needing to use a credit card, utilize your Home Equity or refinancing a mortgage. KML
Business response:
We are pleased to hear of your experience. We appreciate your business and hope your enjoy your new home improvement project.
Trying to reach someone at this company to confirm the pay off on my loan. Unable to get a statement online to see what the balance is. I paid it off about 6 weeks ago but got a *friendly reminder* text message that my payment was past due this past weekend? My credit is very important to me and maintaining my score in todays world is even more important!!! If you expect decent customer service, don't work with this company. Grrrr!!!
Business response:
My name is Lindsey and I am Customer Relations Coordinator at Enerbank USA. We understand the convenience that an online viewing option will provide, and we are in the development stage of this process. We appreciate your patience as we work to provide the functionality that our borrowers want, while maintaining the security of all personal information. In the meantime, if you need information about your account, we can provide that. Please feel free to contact us at 888-390-1220 to request this from one of our Customer Serv... read more
Started out good, very helpful and rates are good. Now don’t know why they call it customer service when they don’t answer. Seven phone calls been on hold a total of six hours, and two emails, with no response. Sat on hold for an hour and a half straight!! You would think a bank would want money, especially in the current financial situation. I would like to say they are a good bank but their customer service has ruined it.
Business response:
My name is Lindsey and I am a Customer Relations Coordinator with Enerbank. We strive for excellent customer service and are sorry your experience has been less than that. Our calls volumes have increased dramatically and we are working to hire and train employees to lower the time. You can make a payment at: https://enerbankpayments.com to skip the hold time. Our Customer Service Department is open Monday - Friday 7:00 a.m. to 5:00 p.m. if you prefer to call in your payment. Also, you do have a 10-day grace period from the ... read more
I don't understand why I can't see my balance online. If you fix that I would give you more stars. Seems off if you are not upfront.
Business response:
We understand the convenience that an online viewing option will provide, and we are in the development stage of this process. We appreciate your patience as we work to provide the functionality that our borrowers want, while maintaining the security of all personal information. In the meantime, if you need a detailed payment history, we can provide that. Please feel free to contact us at 888-390-1220 to request this from one of our Customer Service representatives. Our representatives are available Monday through Friday fro... read more
Horrible!!! No matter what time you call morning, afternoon or evening. No one will take your call. I have spoken to my contractor and told him if he will use this bank I will not do business with them. I am letting everyone know about this! You call about your loan and they do not even bother to take your call. The online portal is terrible! No loan balance, nothing!!!! This bank is using COVID as an excuse!
Business response:
Thank you for contacting us regarding your concerns and experience. We are experiencing increased call volumes and are hiring and training new employees. Please visit enerbank.com/feedback to submit your questions and we will answer as soon as possible. We understand the convenience that an online viewing option will provide, and we are in the development stage of this process. We appreciate your patience as we work to provide the functionality that our borrowers want, while maintaining the security of all personal informati... read more
Since at least 7/2019, EnerBank has been "developing this process over the years," but somehow still hasn't managed to provide a way for loan account holders to check their balance - to simply check their outstanding loan balance - online or some way other than calling a person at EnerBank.I've been on hold for 35+ minutes now, and counting, just to find out my balance. I've asked on the phone in the past, "what about a way for me to check the balance myself?" "We're working on it." For at least, at very least, a year now. N... read more
Business response:
Thank you for reaching out to us regarding your concerns. Please note, all of our loans are simple interest and do not compound. We have received increased call volumes and are working to hire and train more employees. You're welcome to visit enerbank.com/feedback to request a payoff quote in lieu of an online portal at this time. We understand the convenience that an online viewing option will provide, and we are in the development stage of this process. We appreciate your patience as we work to provide the functionality th... read more
Frequently asked questions about Regions Bank
How is Regions Bank rated?
Regions Bank has a 2.8 star rating with 506 reviews.
When is Regions Bank open?
Regions Bank is closed now. It will open on Monday at 9:00 a.m.
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