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925 Bartow Road, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
The service was great and they worked with me, very nice. But I asked multiple times if the new Kia K5 gt line that I bought was AWD, and it ended up not being AWD and that's the biggest reason I was buying it. They need to be clear on the facts of every car they are selling at the dealership not just to sell cars to people, I did research on the car but I guess not enough. Don't get me wrong I really like the car I bought, but I was super disappointed in it not being AWD, which is what I needed for my new PCS location in th... read more
Business response:
Thank you for your feedback Elizabeth. We will have our team look into this.
My name is Maria Miranda and I have been using Regal Kia for my car’s service since I bought it there two and a half years go. Yesterday, May 17th 2022 I had a bad experience at the Regal Kia in Lakeland, on Bartow Road, the first time since I bought my Kia Forte there. I was always very happy with the service and never had any complains before but now I am afraid to take my car there again. I took my car in for an oil change and Misty was the lady who attend me. She notified me by text message that I should change the air c... read more
Business response:
Maria, we have tried to reach out to you in regards to your 3 reviews on this matter. Please contact Customer Service Manager, Alaina Southern at 863-333-4633
The dealership was very nice and clean and everyone was very attentive. The process was fast and easy, everyone was very nice and helpful
Business response:
Thanks for choosing Regal!
Everyone at the dealership was friendly and very helpful. I felt like I was in good hands the entire time!
Business response:
Thanks for choosing Regal KIA!
Everyone at the dealership was friendly and very helpful. I felt like I was in good hands the entire time!
Business response:
Thanks for choosing Regal KIA!
Everyone at the dealership was friendly and very helpful. I felt like I was in good hands the entire time!
Business response:
Thanks for choosing Regal KIA!
It was a fast and great experience. My service advisor Misty was very sweet and helpful.
Business response:
Thanks for choosing Regal KIA!
Excellent customer service, quick & efficient team! Loved the ease of used service notifications via email, service selections, and payment. Everyone encountered was pleasant & made my experience enjoyable!
Business response:
Thanks for choosing Regal KIA!
Greg was very knowledgeable, answered all of our questions and got us into our new Kia hassle free!
Business response:
Congratulations on your new KIA!
Regal Lakeland has a 4.6 star rating with 13,050 reviews.
Regal Lakeland is closed now. It will open tomorrow at 7:00 a.m.
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