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Regal Lakeland

4.6

About this business

Location details

925 Bartow Road, Lakeland, FL, 33801, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
SunClosed
4.613,050 reviews
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perez18's profile image
perez18 
4 years ago

The dealership was very nice and clean and everyone was very attentive. The process was fast and easy, everyone was very nice and helpful 

Business response:

Thanks for choosing Regal! 

pamt73a's profile image
pamt73a 
4 years ago

Todo el personal es muy atento y están pendientes de solucionar las dudas que se puedan presentar 

Business response:

Gracias! 

elizabeth.catrett's profile image
elizabeth.catrett 
4 years ago

The service was great and they worked with me, very nice. But I asked multiple times if the new Kia K5 gt line that I bought was AWD, and it ended up not being AWD and that's the biggest reason I was buying it. They need to be clear on the facts of every car they are selling at the dealership not just to sell cars to people, I did research on the car but I guess not enough. Don't get me wrong I really like the car I bought, but I was super disappointed in it not being AWD, which is what I needed for my new PCS location in th... read more

Business response:

Thank you for your feedback Elizabeth. We will have our team look into this. 

pamt73a's profile image
pamt73a 
4 years ago

Todo el personal es muy atento y están pendientes de solucionar las dudas que se puedan presentar 

Business response:

Gracias! 

Maria's profile image
Maria 
4 years ago

My name is Maria Miranda and I have been using Regal Kia for my car’s service since I bought it there two and a half years go. Yesterday, May 17th 2022 I had a bad experience at the Regal Kia in Lakeland, on Bartow Road, the first time since I bought my Kia Forte there. I was always very happy with the service and never had any complains before but now I am afraid to take my car there again. I took my car in for an oil change and Misty was the lady who attend me. She notified me by text message that I should change the air c... read more

Business response:

Maria, we have tried to reach out to you in regards to your 3 reviews on this matter. Please contact Customer Service Manager, Alaina Southern at 863-333-4633 

perez18's profile image
perez18 
4 years ago

The dealership was very nice and clean and everyone was very attentive. The process was fast and easy, everyone was very nice and helpful 

Business response:

Thanks for choosing Regal! 

pamt73a's profile image
pamt73a 
4 years ago

Todo el personal es muy atento y están pendientes de solucionar las dudas que se puedan presentar 

Business response:

Gracias! 

elizabeth.catrett's profile image
elizabeth.catrett 
4 years ago

The service was great and they worked with me, very nice. But I asked multiple times if the new Kia K5 gt line that I bought was AWD, and it ended up not being AWD and that's the biggest reason I was buying it. They need to be clear on the facts of every car they are selling at the dealership not just to sell cars to people, I did research on the car but I guess not enough. Don't get me wrong I really like the car I bought, but I was super disappointed in it not being AWD, which is what I needed for my new PCS location in th... read more

Business response:

Thank you for your feedback Elizabeth. We will have our team look into this. 

Maria's profile image
Maria 
4 years ago

My name is Maria Miranda and I have been using Regal Kia for my car’s service since I bought it there two and a half years go. Yesterday, May 17th 2022 I had a bad experience at the Regal Kia in Lakeland, on Bartow Road, the first time since I bought my Kia Forte there. I was always very happy with the service and never had any complains before but now I am afraid to take my car there again. I took my car in for an oil change and Misty was the lady who attend me. She notified me by text message that I should change the air c... read more

Business response:

Maria, we have tried to reach out to you in regards to your 3 reviews on this matter. Please contact Customer Service Manager, Alaina Southern at 863-333-4633 

Frequently asked questions about Regal Lakeland

How is Regal Lakeland rated?

Regal Lakeland has a 4.6 star rating with 13,050 reviews. 

When is Regal Lakeland open?

Regal Lakeland is closed now. It will open tomorrow at 7:00 a.m. 

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