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Regal Lakeland
- Car Dealers
- Lakeland, FL
About this business
Location details
925 Bartow Road, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Will try someone else next time. It took almost 3 hours for a schedule oil change and to fix a recalled item.
Business response:
Ronda, we agree that is an unusually high wait time. We have our team looking into what the recall was for as some are more intensive than others, but this is something you should have been notified of.
Greg was amazing since the day I just called about the quote I wanted all the way to the purchase and even way after. Always so kind, transparent and helpful. I never seen any service like that. I highly recommend going there and ask for him as you guy. He is absolutely an asset. Thank you Greg!
Business response:
We agree, Greg is definitely an asset. Congratulations on your new KIA we are glad you choose Regal!
In 2020 I went to KIA with no intention to buy a car. A few days later, my excited wife drove her new Soul home. Greg’s personality and patient salesmanship made that happen. Two years later, I still keep in touch with him and recommend him to anyone in the market for a new car. Jeremy was my service contact yesterday and was great to work with.
Business response:
Congratulations to you and your wife on your new KIA Soul!
In 2020 I went to KIA with no intention to buy a car. A few days later, my excited wife drove her new Soul home. Greg’s personality and patient salesmanship made that happen. Two years later, I still keep in touch with him and recommend him to anyone in the market for a new car. Jeremy was my service contact yesterday and was great to work with.
Business response:
Congratulations to you and your wife on your new KIA Soul!
The service writers are not to attentive, I waited 10 minutes before anyone acknowledged I was there, later a woman , I think her name was Mia asked how I was doing, She was excellent at taking care of things, she went out of her way to check on things, she even helped my wife who is interested in buying a new Kia. Your service writers could learn from this young lady about how to treat a customer.
Business response:
We apologize for the inconvenience and thank you for your feedback, it is very important to us.
In 2020 I went to KIA with no intention to buy a car. A few days later, my excited wife drove her new Soul home. Greg’s personality and patient salesmanship made that happen. Two years later, I still keep in touch with him and recommend him to anyone in the market for a new car. Jeremy was my service contact yesterday and was great to work with.
Business response:
Congratulations to you and your wife on your new KIA Soul!
Service was good, Customer Service was also very good. They were concerned about me and my vehicle.
Business response:
Thank you for choosing Regal KIA!
Service was good, Customer Service was also very good. They were concerned about me and my vehicle.
Business response:
Thank you for choosing Regal KIA!
Service was good, Customer Service was also very good. They were concerned about me and my vehicle.
Business response:
Thank you for choosing Regal KIA!
Frequently asked questions about Regal Lakeland
How is Regal Lakeland rated?
Regal Lakeland has a 4.6 star rating with 13,050 reviews.
When is Regal Lakeland open?
Regal Lakeland is closed now. It will open at 7:00 a.m.
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