Regal Lakeland's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Regal Lakeland

4.6

About this business

Location details

925 Bartow Road, Lakeland, FL, 33801, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
SunClosed
4.613,050 reviews
Select a rating
beflashey@gmail.com's profile image
beflashey@gmail.com 
3 years ago

Very knowledgeable & helpful Pablo knows the vehicle well enough to show me the features that I was interested in & how to use them with ease 

Business response:

Thank you and congratulations on your new Kia! 

raymonddferrrris's profile image
raymonddferrrris 
3 years ago

3 hours for an oil change is not a recipe for a good visit. That's also not going to lead to a great overall rating . The staff was doing the best they could with the hand they were dealt. 

Business response:

Thank you for your feedback, we strive for customer excellence, but sometimes miss the mark. 

beflashey@gmail.com's profile image
beflashey@gmail.com 
3 years ago

Very knowledgeable & helpful Pablo knows the vehicle well enough to show me the features that I was interested in & how to use them with ease 

Business response:

Thank you and congratulations on your new Kia! 

raymonddferrrris's profile image
raymonddferrrris 
3 years ago

3 hours for an oil change is not a recipe for a good visit. That's also not going to lead to a great overall rating . The staff was doing the best they could with the hand they were dealt. 

Business response:

Thank you for your feedback, we strive for customer excellence, but sometimes miss the mark. 

beflashey@gmail.com's profile image
beflashey@gmail.com 
3 years ago

Very knowledgeable & helpful Pablo knows the vehicle well enough to show me the features that I was interested in & how to use them with ease 

Business response:

Thank you and congratulations on your new Kia! 

ROB@KIAOS.CA's profile image
ROB@KIAOS.CA 
3 years ago

KELSEY WAS FABULOUS TO DEAL WITH AND REST OF SERVICE TEAM MORE THAN WILLING TO ASSIST, REPAIR COMPLETED ON TIME AS PROMISED , GREAT SERVICE EXPERIENCE , I HIGHLY RECOMMEND KELSEY 

Business response:

Thank you for trusting Regal Kia with your service needs. 

rtst77's profile image
rtst77 
3 years ago

They replaced the wrong tire on my car twice! The first time that it happened, I waited for 3 hours....as soon as I told them that it was the wrong one, it only took about 20 minutes for them to change it 🤷‍♀️ 

Business response:

Thanks for the feedback. We strive for customer excellence but sometimes miss the mark. 

ROB@KIAOS.CA's profile image
ROB@KIAOS.CA 
3 years ago

KELSEY WAS FABULOUS TO DEAL WITH AND REST OF SERVICE TEAM MORE THAN WILLING TO ASSIST, REPAIR COMPLETED ON TIME AS PROMISED , GREAT SERVICE EXPERIENCE , I HIGHLY RECOMMEND KELSEY 

Business response:

Thank you for trusting Regal Kia with your service needs. 

rtst77's profile image
rtst77 
3 years ago

They replaced the wrong tire on my car twice! The first time that it happened, I waited for 3 hours....as soon as I told them that it was the wrong one, it only took about 20 minutes for them to change it 🤷‍♀️ 

Business response:

Thanks for the feedback. We strive for customer excellence but sometimes miss the mark. 

Frequently asked questions about Regal Lakeland

How is Regal Lakeland rated?

Regal Lakeland has a 4.6 star rating with 13,050 reviews. 

When is Regal Lakeland open?

Regal Lakeland is closed now. It will open tomorrow at 7:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com