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Regal Lakeland
- Car Dealers
- Lakeland, FL
About this business
Location details
925 Bartow Road, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
As always, great customer service from Jeremy! Always very organized and on top of things. Wouldn't take my car anywhere else!!
Business response:
Happy we're meeting your expectations.
The people were friendly and curtious and always attentive to datails concerning the wellbeing of the customer. The service was quick they get u in and out quickly as possible and lets u know every step of the service that was done to your vehicle. Plus u get a free car wash. I would recommend regal Kia to anyone who needs to service their vehicle.
Business response:
Thank you for trusting Regal Kia with your service needs.
The people were friendly and curtious and always attentive to datails concerning the wellbeing of the customer. The service was quick they get u in and out quickly as possible and lets u know every step of the service that was done to your vehicle. Plus u get a free car wash. I would recommend regal Kia to anyone who needs to service their vehicle.
Business response:
Thank you for trusting Regal Kia with your service needs.
As always, great customer service from Jeremy! Always very organized and on top of things. Wouldn't take my car anywhere else!!
Business response:
Happy we're meeting your expectations.
The people were friendly and curtious and always attentive to datails concerning the wellbeing of the customer. The service was quick they get u in and out quickly as possible and lets u know every step of the service that was done to your vehicle. Plus u get a free car wash. I would recommend regal Kia to anyone who needs to service their vehicle.
Business response:
Thank you for trusting Regal Kia with your service needs.
As always, great customer service from Jeremy! Always very organized and on top of things. Wouldn't take my car anywhere else!!
Business response:
Happy we're meeting your expectations.
I was always pleased with Regal Kia Lakeland up until a recent opportunity with the Body Shop. My vehicle was there for right at 2 months. I made all the contacts to find out the status of my vehicle. I was left with no vehicle due to no rental car coverage and I felt at the very least, someone could have kept in contact with me. There was times when I had to communicate that certain steps of the insurance inspection process was completed where days were spent with my vehicle just sitting. With all this being said, this one ... read more
Business response:
Thank you for your feedback, we will address this with our staff and make sure they improve their communication. Please contact the Body Shop Manager to discuss further.
Very organized, time efficient and easy to navigate. Also super understanding and willing to compromise
Business response:
Thank you.
Not the perfect experience this time. Dropped off my van at 8 for tires and maintenance. Let them know I had trouble with starting it that morning and I knew the positive cable was loose. I started it for them and it dragged while trying to start. Pick it up around 1 and it seemed fine get up the next morning, it wouldn't start, had to play with the cable. Took it to the auto parts store and find out the battery is bad. Tuesday morning I turned on the defroster and it made such an awful noise I had to turn it off. Called ser... read more
Business response:
We strive for customer excellence, but sometimes miss the mark. Please call Service Lane Manager Alex Calcano at 863-333-4699 to discuss.
Frequently asked questions about Regal Lakeland
How is Regal Lakeland rated?
Regal Lakeland has a 4.6 star rating with 13,050 reviews.
When is Regal Lakeland open?
Regal Lakeland is closed now. It will open tomorrow at 7:00 a.m.
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