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Regal Lakeland
- Car Dealers
- Lakeland, FL
About this business
Location details
925 Bartow Road, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
The Kia Sorento was brought in so I could find out was is wrong with it so I can get it fixed and I was told nothing about anything, I paid and still was told nothing, I called back and talked to Jeremy and asked if he could tell me what was wrong and he told me what could possibly be wrong and said that I could bring it back in but would have to pay again, that is not right since I was not told anything to begin with
Business response:
Looking at the repair order history several things were recommended by the Service Advisor like the oxygen sensor, which was declined, and an alignment was recommended and declined. I will email you another copy of the repair order and a copy of the recommended services that was provided to you at the time of service for your records. If you have additional concerns, contact Service Lane Manager Alex Calcano at 863-333-4699.
They work hard to solve unprecedented issues with vehicle. Customer service is friendly and courteous.
Business response:
Thank you, we strive for great customer service.
Excellent customer service very helpful and very reliable services, I sincerely recommend this dealer 100%
Business response:
Thank you for choosing Regal Kia.
The Kia Sorento was brought in so I could find out was is wrong with it so I can get it fixed and I was told nothing about anything, I paid and still was told nothing, I called back and talked to Jeremy and asked if he could tell me what was wrong and he told me what could possibly be wrong and said that I could bring it back in but would have to pay again, that is not right since I was not told anything to begin with
Business response:
Looking at the repair order history several things were recommended by the Service Advisor like the oxygen sensor, which was declined, and an alignment was recommended and declined. I will email you another copy of the repair order and a copy of the recommended services that was provided to you at the time of service for your records. If you have additional concerns, contact Service Lane Manager Alex Calcano at 863-333-4699.
They work hard to solve unprecedented issues with vehicle. Customer service is friendly and courteous.
Business response:
Thank you, we strive for great customer service.
Excellent customer service very helpful and very reliable services, I sincerely recommend this dealer 100%
Business response:
Thank you for choosing Regal Kia.
The service department at a wonderful job. I didn’t have an appointment, and did not have to wait very long to get the car back there in and completed.
Business response:
Thank you for trusting Regal Kia with your service needs.
Easy It's a great place to visit. They do a great service. I like my Kia.
Business response:
Regal Kia Service team is the best!
The service department at a wonderful job. I didn’t have an appointment, and did not have to wait very long to get the car back there in and completed.
Business response:
Thank you for trusting Regal Kia with your service needs.
Frequently asked questions about Regal Lakeland
How is Regal Lakeland rated?
Regal Lakeland has a 4.6 star rating with 13,050 reviews.
When is Regal Lakeland open?
Regal Lakeland is closed now. It will open tomorrow at 7:00 a.m.
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