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Regal Lakeland
- Car Dealers
- Lakeland, FL
About this business
Location details
925 Bartow Road, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
They are very kind and helpful, while I’m waiting for my service they ask if I need anything and I love I get my car wash every time I go!
Business response:
Thank you, we strive for customer excellence.
Bad communication and didn’t feel secure the trust about my vehicle being fixed Correctly..I will Return back to Lakeland hills Regal GMC for my maintenance..
Business response:
Thanks for your feedback, we will address this with our staff. Please call Service Lane Manager Alex Calcano at 863-333-4699 to further discuss.
They are very kind and helpful, while I’m waiting for my service they ask if I need anything and I love I get my car wash every time I go!
Business response:
Thank you, we strive for customer excellence.
Had a giant nail on back passenger tire about 2 inches from the sidewall. After waiting in the service bay for 10 minutes no one came out so I walked in to get help. Johnathan was the closest and got my info told me it would be 1.5 hours and sent me to the waiting area. 2 hours and 10 minutes later Johnathan told me they were working on it after I ASKED for an update. Hadn't heard from him since my arrival. About 30 minutes later he told me my tire wasn't in stock and they could plug it or put a different brand on. I was alr... read more
Business response:
Thank you for your feedback, we strive for customer excellence, but sometimes miss the mark. Kia Service Lane Manager Alex Calcano will be reaching out to you or you can give him a call at 863-333-4699 to discuss.
Had a giant nail on back passenger tire about 2 inches from the sidewall. After waiting in the service bay for 10 minutes no one came out so I walked in to get help. Johnathan was the closest and got my info told me it would be 1.5 hours and sent me to the waiting area. 2 hours and 10 minutes later Johnathan told me they were working on it after I ASKED for an update. Hadn't heard from him since my arrival. About 30 minutes later he told me my tire wasn't in stock and they could plug it or put a different brand on. I was alr... read more
Business response:
Thank you for your feedback, we strive for customer excellence, but sometimes miss the mark. Kia Service Lane Manager Alex Calcano will be reaching out to you or you can give him a call at 863-333-4699 to discuss.
Had a giant nail on back passenger tire about 2 inches from the sidewall. After waiting in the service bay for 10 minutes no one came out so I walked in to get help. Johnathan was the closest and got my info told me it would be 1.5 hours and sent me to the waiting area. 2 hours and 10 minutes later Johnathan told me they were working on it after I ASKED for an update. Hadn't heard from him since my arrival. About 30 minutes later he told me my tire wasn't in stock and they could plug it or put a different brand on. I was alr... read more
Business response:
Thank you for your feedback, we strive for customer excellence, but sometimes miss the mark. Kia Service Lane Manager Alex Calcano will be reaching out to you or you can give him a call at 863-333-4699 to discuss.
Nice and quick. . Misty is the best! I like the complimentary wash.. atmosphere is nice and Misty Osborne is the best!!
Business response:
Thank you, we strive for a great customer experience.
Be careful people they take time with the people and help them through their situation with their vehicles and they continue to do an excellent job.
Business response:
Thank you for trusting Regal Kia with your service needs.
Nice and quick. . Misty is the best! I like the complimentary wash.. atmosphere is nice and Misty Osborne is the best!!
Business response:
Thank you, we strive for a great customer experience.
Frequently asked questions about Regal Lakeland
How is Regal Lakeland rated?
Regal Lakeland has a 4.6 star rating with 13,050 reviews.
When is Regal Lakeland open?
Regal Lakeland is closed now. It will open tomorrow at 7:00 a.m.
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