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Regal Lakeland
- Car Dealers
- Lakeland, FL
About this business
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you ... read more
Location details
925 Bartow Road, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
The service here was so quick and really a seamless process which I appreciated very much.
Business response:
Thank you so much for taking the time to leave us a 5-star review - it's much appreciated!
Orlando was excellent helping me get my new car. I’m so happy I got my car at Regal Kia. I highly recommend Regal and Orlando as the best salesman!
Business response:
Thank you and congratulations!
We’re very pleased with Regal. We’ve been doing business with them since 2012. Very helpful dealership.
Business response:
It gives us much pleasure to know that you’ve chosen Regal again. Your kind words encourage us to continue doing our best to make sure every guest’s experience is a memorable one. Thanks again and have a wonderful day.
Gibran was a very good salesman. He’s not pushy & he answered all our questions.
Business response:
Thank you. We really appreciate you taking the time to share your experience with us.
First car I bought there took a ridiculous 5 hours. Seven or so years later I decided to buy a car again and the dealer was much more efficient, taking about 90 minutes. The service department has issues. I have had my car there for the same issue 3 times - most recently 5/6/2024 and it was apparent to both me and the service coordinator (Jeremy) that the techs had literally done nothing. They had my car 4 hours and literally did nothing before telling me it was ready. I have not received a call back from the service manager... read more
Business response:
I'm truly sorry to hear about the issues you've experienced with our service department. I apologize for any inconvenience or frustration this situation has caused you. I have contacted our management team and someone will be reaching out to you. Please know that your satisfaction is our top priority and your input is invaluable as we work to improve our processes and services.
My service was great with no problems. Work done on my suv was done very nicely.
Business response:
Thank you so much for this 5-star review. We really appreciate you being a customer.
The entire team were very courteous, professional and yet personal. They were very sensitive to my personal concerns and reason for being there. “Angel” was the first one to greet me with a glowing smile that assured me that I hd made the right choice to come to Regal Kia. A big “Thank You” to the entire team!
Business response:
Thank you. It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day.
got my car serviced at a good timiley manner. without any problem's or any concerns
Business response:
Thank you so much for your 5-star review!
I was greeted with a smile and very quickly. My car was ready in a very timely manner. I was out and on my way in no time.
Business response:
Thanks so much for sharing your experience with us. We hope to see you again.
Frequently asked questions about Regal Lakeland
How is Regal Lakeland rated?
Regal Lakeland has a 4.6 star rating with 13,006 reviews.
When is Regal Lakeland open?
Regal Lakeland is open now. It will close at 7:00 p.m.
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