Regal Lakeland's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Regal Lakeland

4.6

About this business

At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you ... read more

Location details

925 Bartow Road, Lakeland, FL, 33801, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
SunClosed
4.613,038 reviews
Select a rating
Jesusadoresme444's profile image
Jesusadoresme444 
9 years ago

Great Dealership! I just traded up to a new KIA Optima Hybrid and I was treated VERY WELL. They bent over backwards to make sure I was completely satisfied. I will use them for ALL my auto needs. 

Business response:

We are so glad that you had such a great experience at Regal! Thanks for the good review and if there is anything at all we can do to assist you in the future, please do not hesitate to ask. 

Jesusadoresme444's profile image
Jesusadoresme444 
9 years ago

Great Dealership! I just traded up to a new KIA Optima Hybrid and I was treated VERY WELL. They bent over backwards to make sure I was completely satisfied. I will use them for ALL my auto needs. 

Business response:

We are so glad that you had such a great experience at Regal! Thanks for the good review and if there is anything at all we can do to assist you in the future, please do not hesitate to ask. 

Jesusadoresme444's profile image
Jesusadoresme444 
9 years ago

Great Dealership! I just traded up to a new KIA Optima Hybrid and I was treated VERY WELL. They bent over backwards to make sure I was completely satisfied. I will use them for ALL my auto needs. 

Business response:

We are so glad that you had such a great experience at Regal! Thanks for the good review and if there is anything at all we can do to assist you in the future, please do not hesitate to ask. 

over it's profile image
9 years ago

Worst experience ever! If I could give a negative review I would. They fill you with false promises of deals they can't keep, smile and laugh with you about how wonderful life will be with this new car that you find out later isn't really yours, then let weeks pass by before calling you to threaten with police coming to your door to pick your car up. It may be legal (read it in the contract latter)but it is so unethical the way they do business! You're left finding words to explain to your kids why this place is so unfair an... read more

Business response:

While we previously reached out to you about a month ago, we are still very sorry that you had such a bad experience at Regal. We would appreciate the opportunity to talk to you about what happened so that we can try and make it right for you as well as ensure that future customers do not have a similar experience. You can respond here or email one of our customer service associates at alex.h@regallakeland.com. 

over it's profile image
9 years ago

Worst experience ever! If I could give a negative review I would. They fill you with false promises of deals they can't keep, smile and laugh with you about how wonderful life will be with this new car that you find out later isn't really yours, then let weeks pass by before calling you to threaten with police coming to your door to pick your car up. It may be legal (read it in the contract latter)but it is so unethical the way they do business! You're left finding words to explain to your kids why this place is so unfair an... read more

Business response:

While we previously reached out to you about a month ago, we are still very sorry that you had such a bad experience at Regal. We would appreciate the opportunity to talk to you about what happened so that we can try and make it right for you as well as ensure that future customers do not have a similar experience. You can respond here or email one of our customer service associates at alex.h@regallakeland.com. 

over it's profile image
9 years ago

Worst experience ever! If I could give a negative review I would. They fill you with false promises of deals they can't keep, smile and laugh with you about how wonderful life will be with this new car that you find out later isn't really yours, then let weeks pass by before calling you to threaten with police coming to your door to pick your car up. It may be legal (read it in the contract latter)but it is so unethical the way they do business! You're left finding words to explain to your kids why this place is so unfair an... read more

Business response:

While we previously reached out to you about a month ago, we are still very sorry that you had such a bad experience at Regal. We would appreciate the opportunity to talk to you about what happened so that we can try and make it right for you as well as ensure that future customers do not have a similar experience. You can respond here or email one of our customer service associates at alex.h@regallakeland.com. 

Chumleydoo's profile image
Chumleydoo 
9 years ago

Excellent service and assistance! Excellent service from start to finish. All staff was available and willing to help. Service Adviser, cashier and customer service representative helped in many ways. Great experience. 

Business response:

We are so glad that you had such a great experience at Regal! Thanks for the good review and if there is anything at all we can do to assist you in the future, please do not hesitate to ask. 

Chumleydoo's profile image
Chumleydoo 
9 years ago

Excellent service and assistance! Excellent service from start to finish. All staff was available and willing to help. Service Adviser, cashier and customer service representative helped in many ways. Great experience. 

Business response:

We are so glad that you had such a great experience at Regal! Thanks for the good review and if there is anything at all we can do to assist you in the future, please do not hesitate to ask. 

Chumleydoo's profile image
Chumleydoo 
9 years ago

Excellent service and assistance! Excellent service from start to finish. All staff was available and willing to help. Service Adviser, cashier and customer service representative helped in many ways. Great experience. 

Business response:

We are so glad that you had such a great experience at Regal! Thanks for the good review and if there is anything at all we can do to assist you in the future, please do not hesitate to ask. 

Frequently asked questions about Regal Lakeland

How is Regal Lakeland rated?

Regal Lakeland has a 4.6 star rating with 13,038 reviews. 

When is Regal Lakeland open?

Regal Lakeland is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com