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At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you ... read more
925 Bartow Road, Lakeland, FL, 33801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:30 a.m. to 7:00 p.m. | |
Sun | Closed |
Service experience Vehicle in for oil change. Detail job was great. Usually unhappy with cleaning detail. I bought the Eco package thinking it would be better but have really been disappointed . Yesterday I was satisfied. Thanks to the crew who worked on it. Kelsey also got with manager Jeff on my previous trip in and straightened out warranties that were wrong in the system. Hope to keep her as my advisor.
Business response:
Carolyn, we are happy to hear that Kelsey as able to make sure you were taken care of. We will pass your review on to the detail department to address the issue as well. Thank you for your feedback.
Great. Great customer service. The people there are very friendly and will help you get in to a brand new car. Understanding of your price range.
Business response:
Thank you & congrats on your new car!
Engine oil bath I went in to get a simple oil change and tire rotation it was done in a timely manner and I thought wow ok this went very smoothly. When I got home I opened the hood to double check things like I always do. I was completely shocked to find oil splattered all over the engine. I removed the engine cover only to find puddles of oil all in the valve cover and around the ignition coils I can not understand why this happened and why it was t cleaned up. If the technician can not even do a simple oil change right th... read more
Service experience Vehicle in for oil change. Detail job was great. Usually unhappy with cleaning detail. I bought the Eco package thinking it would be better but have really been disappointed . Yesterday I was satisfied. Thanks to the crew who worked on it. Kelsey also got with manager Jeff on my previous trip in and straightened out warranties that were wrong in the system. Hope to keep her as my advisor.
Business response:
Carolyn, we are happy to hear that Kelsey as able to make sure you were taken care of. We will pass your review on to the detail department to address the issue as well. Thank you for your feedback.
Engine oil bath I went in to get a simple oil change and tire rotation it was done in a timely manner and I thought wow ok this went very smoothly. When I got home I opened the hood to double check things like I always do. I was completely shocked to find oil splattered all over the engine. I removed the engine cover only to find puddles of oil all in the valve cover and around the ignition coils I can not understand why this happened and why it was t cleaned up. If the technician can not even do a simple oil change right th... read more
Great. Great customer service. The people there are very friendly and will help you get in to a brand new car. Understanding of your price range.
Business response:
Thank you & congrats on your new car!
Service experience Vehicle in for oil change. Detail job was great. Usually unhappy with cleaning detail. I bought the Eco package thinking it would be better but have really been disappointed . Yesterday I was satisfied. Thanks to the crew who worked on it. Kelsey also got with manager Jeff on my previous trip in and straightened out warranties that were wrong in the system. Hope to keep her as my advisor.
Business response:
Carolyn, we are happy to hear that Kelsey as able to make sure you were taken care of. We will pass your review on to the detail department to address the issue as well. Thank you for your feedback.
Engine oil bath I went in to get a simple oil change and tire rotation it was done in a timely manner and I thought wow ok this went very smoothly. When I got home I opened the hood to double check things like I always do. I was completely shocked to find oil splattered all over the engine. I removed the engine cover only to find puddles of oil all in the valve cover and around the ignition coils I can not understand why this happened and why it was t cleaned up. If the technician can not even do a simple oil change right th... read more
Service Your manager Jeff is the best person in service I have ever delt with. He has his staff on their toes . Always a great place to go for service!
Business response:
Thank you Rossco, we think Jeff is pretty great too!
Regal Lakeland has a 4.6 star rating with 13,038 reviews.
Regal Lakeland is closed now. It will open at 7:00 a.m.
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