Regal Lakeland's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Regal Lakeland

4.6

About this business

At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you ... read more

Location details

925 Bartow Road, Lakeland, FL, 33801, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
SunClosed
4.613,038 reviews
Select a rating
Carolyn Grimes's profile image
Carolyn Grimes 
5 years ago

Service experience Vehicle in for oil change. Detail job was great. Usually unhappy with cleaning detail. I bought the Eco package thinking it would be better but have really been disappointed . Yesterday I was satisfied. Thanks to the crew who worked on it. Kelsey also got with manager Jeff on my previous trip in and straightened out warranties that were wrong in the system. Hope to keep her as my advisor. 

Business response:

Carolyn, we are happy to hear that Kelsey as able to make sure you were taken care of. We will pass your review on to the detail department to address the issue as well. Thank you for your feedback. 

JASMINEPARRAMORE's profile image
JASMINEPARRAMORE 
5 years ago

Great. Great customer service. The people there are very friendly and will help you get in to a brand new car. Understanding of your price range. 

Business response:

Thank you & congrats on your new car! 

WNAIL112's profile image
5 years ago

Engine oil bath I went in to get a simple oil change and tire rotation it was done in a timely manner and I thought wow ok this went very smoothly. When I got home I opened the hood to double check things like I always do. I was completely shocked to find oil splattered all over the engine. I removed the engine cover only to find puddles of oil all in the valve cover and around the ignition coils I can not understand why this happened and why it was t cleaned up. If the technician can not even do a simple oil change right th... read more

Carolyn Grimes's profile image
Carolyn Grimes 
5 years ago

Service experience Vehicle in for oil change. Detail job was great. Usually unhappy with cleaning detail. I bought the Eco package thinking it would be better but have really been disappointed . Yesterday I was satisfied. Thanks to the crew who worked on it. Kelsey also got with manager Jeff on my previous trip in and straightened out warranties that were wrong in the system. Hope to keep her as my advisor. 

Business response:

Carolyn, we are happy to hear that Kelsey as able to make sure you were taken care of. We will pass your review on to the detail department to address the issue as well. Thank you for your feedback. 

WNAIL112's profile image
5 years ago

Engine oil bath I went in to get a simple oil change and tire rotation it was done in a timely manner and I thought wow ok this went very smoothly. When I got home I opened the hood to double check things like I always do. I was completely shocked to find oil splattered all over the engine. I removed the engine cover only to find puddles of oil all in the valve cover and around the ignition coils I can not understand why this happened and why it was t cleaned up. If the technician can not even do a simple oil change right th... read more

JASMINEPARRAMORE's profile image
JASMINEPARRAMORE 
5 years ago

Great. Great customer service. The people there are very friendly and will help you get in to a brand new car. Understanding of your price range. 

Business response:

Thank you & congrats on your new car! 

Carolyn Grimes's profile image
Carolyn Grimes 
5 years ago

Service experience Vehicle in for oil change. Detail job was great. Usually unhappy with cleaning detail. I bought the Eco package thinking it would be better but have really been disappointed . Yesterday I was satisfied. Thanks to the crew who worked on it. Kelsey also got with manager Jeff on my previous trip in and straightened out warranties that were wrong in the system. Hope to keep her as my advisor. 

Business response:

Carolyn, we are happy to hear that Kelsey as able to make sure you were taken care of. We will pass your review on to the detail department to address the issue as well. Thank you for your feedback. 

WNAIL112's profile image
5 years ago

Engine oil bath I went in to get a simple oil change and tire rotation it was done in a timely manner and I thought wow ok this went very smoothly. When I got home I opened the hood to double check things like I always do. I was completely shocked to find oil splattered all over the engine. I removed the engine cover only to find puddles of oil all in the valve cover and around the ignition coils I can not understand why this happened and why it was t cleaned up. If the technician can not even do a simple oil change right th... read more

Rossco's profile image
5 years ago

Service Your manager Jeff is the best person in service I have ever delt with. He has his staff on their toes . Always a great place to go for service! 

Business response:

Thank you Rossco, we think Jeff is pretty great too! 

Frequently asked questions about Regal Lakeland

How is Regal Lakeland rated?

Regal Lakeland has a 4.6 star rating with 13,038 reviews. 

When is Regal Lakeland open?

Regal Lakeland is closed now. It will open at 7:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com