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Red Robin Gourmet Burgers

4.0

About this business

Red Robin was established in 1969 in Seattle, WA, and we have now grown to over 475 locations nation-wide and in Canada. Our Guests keep coming back to Red Robin for fun and craveable Gourmet Burgers, great service and family friendly atmosphere, as well as the satisfaction of knowing all the things that we do to make sure we're serving the highest-quality food available. We offer more than two dozen innovative gourmet burgers served with Bottomless Steak Fries (which means free refills!) and more than 100 different toppings... read more

Location details

15777 Eureka Rd, Southgate, MI, 48195, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.03,025 reviews
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Lisa Rayl's profile image
Lisa Rayl 
7 years ago

Horrible service had to send my drink back because there was food on the bottom of my cup, sent my burger back twice because it was made wrong and finally just told them to just forget about it. The male waiter was very rude and we had to ask for refills and fries. Southgate location my family and I will never go back and I will let everyone I know about the horrible experience that none of the staff even so much offered an apology for 

Lisa Missler Vilella's profile image
Lisa Missler Vilella 
7 years ago

After waiting 35+ minutes for our food my burger came out ice cold- not good when there is a half done egg on it! Manager was alerted- never responded. Another couple was complaining about service to which we responded- you can in after us and you’ve already eaten- we don’t have our food- manager= nothing!!! We are done trying - done giving chances. We promote many local businesses - but won’t be recommending this one! 

Gary A Tonda's profile image
Gary A Tonda 
7 years ago

Great bar service first timer. Crystal was. A great outstanding. Barmaid and the whole staff was very friendly I'll be back. Thanks 

Amanda Divelbiss's profile image
Amanda Divelbiss 
7 years ago

Horrible hostess. We put our name on the list and was told 15 minutes. We waited and watched several groups of two that came in after us get seated before us. I said something and they said it will be a long wait. I will never be back. 

Shirley Johnson-Tillman's profile image
Shirley Johnson-Tillman 
7 years ago

Nice atmosphere and really delicious burgers. I get the turkey burger, Black & Blue with added Swiss and avocado. The prices are steep, but I don’t solve that often. 

Virgilio Guerra Molina's profile image
Virgilio Guerra Molina 
7 years ago
Karen Golden's profile image
Karen Golden 
7 years ago

Disappointed didn't get refill on fries after waiting for them for my husband and son.. Also chicken on salad was grizzly didn't eat my meal and went home hungry. 

Kelly C Thompson's profile image
Kelly C Thompson 
7 years ago

Had lunch here yesterday. While the service and food were both good we slowly started to notice that the booth we were sitting in was absolutely filthy. The walls were covered with food remnants and the space between the booths was covered in dust. Pretty sad when you feel like you have to use hand sanitizer before you eat just because you touched your seat. 

Gabe Eccles's profile image
Gabe Eccles 
7 years ago

We never got the appetizers we ordered and our waiter never asked if we wanted desserts. Food was okay but terrible service. 

Frequently asked questions about Red Robin Gourmet Burgers

How is Red Robin Gourmet Burgers rated?

Red Robin Gourmet Burgers has a 4 star rating with 3,025 reviews. 

When is Red Robin Gourmet Burgers open?

Red Robin Gourmet Burgers is closed now. It will open tomorrow at 9:00 a.m. 

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