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Red Robin Gourmet Burgers

4.1

About this business

Red Robin was established in 1969 in Seattle, WA, and we have now grown to over 475 locations nation-wide and in Canada. Our Guests keep coming back to Red Robin for fun and craveable Gourmet Burgers, great service and family friendly atmosphere, as well as the satisfaction of knowing all the things that we do to make sure we're serving the highest-quality food available. We offer more than two dozen innovative gourmet burgers served with Bottomless Steak Fries (which means free refills!) and more than 100 different toppings... read more

Location details

2465 Southlake Mall, Merrillville, IN, 46410, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,819 reviews
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Sherri Janski Bremer's profile image
Sherri Janski Bremer 
8 years ago

Worst sevice ever. Never go in a group. Besides overcooked burgers it took 20 minutes to get a beer. Then received with a horrible additude....on top of that servers could not figure out how to separate a check...after 40 minutes of waiting...again worst ever.... 

Kevin Guthrie's profile image
Kevin Guthrie 
9 years ago

Over priced and under.. Where is the help? Bbbb vb 

Jodie Jameel Evans's profile image
Jodie Jameel Evans 
9 years ago

I always want to go there and I was not disappointed ,you have got yourselves a repeat customer. 

Katrina Hejnowski's profile image
Katrina Hejnowski 
9 years ago

Just left there after waiting 45 minutes for a soup and salad plus kids mac & cheese. There is no way it takes that long to prepare something so basic. Waitress totally avoided us with good reason. I would like to believe it was a fluke, but this happens every time I visit this location. I love red Robin but don't visit the one in Merrillville! 

Pepe's profile image
9 years ago

After being seated, the waitress took about 10 minutes to approach us. The food arrived after about a 45 minute wait and was cold. They served me the wrong burger, but was so hungry at that point I didn't care. Friend of mine found a hair in her food as well. Don't recommend. 

Susan Altes Demik's profile image
Susan Altes Demik 
9 years ago

Terrible service! It took 10 minutes to have someone take our order. Then another 5 to bring drinks. One wrong drink to our table. Appetizer came quick we had to ask for silverware.he brought 2 forks and one dirty knife. And asked if one knife was ok. No!!!!its also a dirty knife. We called for a manager who brought silverware from the dishwasher. We did get an apology and the food was good though. 

Judy Mullin's profile image
Judy Mullin 
9 years ago

Horrible service. We had two small Children with us and they kept forgetting to bring us our food and drinks. We Waited 45 minutes to get the appetizer which was only chips and guacamole. Ridiculous 

Chuck Mckinney's profile image
Chuck Mckinney 
10 years ago

The server forgot to put our appetizers in. Took forever. The place was empty. Manager seemed clueless. I don't want free shit. I want good service and it was horrible. He was to worried about his boyfriend. Won't go back. Shithole 

Kellie Haviland-Gorball's profile image
Kellie Haviland-Gorball 
10 years ago

Terrible service. Waited 10 minutes to get drinks. We should have walked out. Will not be going back to that location.... 

Frequently asked questions about Red Robin Gourmet Burgers

How is Red Robin Gourmet Burgers rated?

Red Robin Gourmet Burgers has a 4.1 star rating with 1,819 reviews. 

When is Red Robin Gourmet Burgers open?

Red Robin Gourmet Burgers is closed now. It will open on Monday at 9:00 a.m. 

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