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Red Robin Gourmet Burgers
- Restaurants
- Springfield, MO
About this business
Red Robin was established in 1969 in Seattle, WA, and we have now grown to over 475 locations nation-wide and in Canada. Our Guests keep coming back to Red Robin for fun and craveable Gourmet Burgers, great service and family friendly atmosphere, as well as the satisfaction of knowing all the things that we do to make sure we're serving the highest-quality food available. We offer more than two dozen innovative gourmet burgers served with Bottomless Steak Fries (which means free refills!) and more than 100 different toppings... read more
Location details
3720 S Glenstone Ave, Springfield, MO, 65804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We ordered and used a delivery service. When we received our food, 3 out of 4 meals were not what I had ordered. The food was soggy. I called Red Robin to let them know there may be a computer error. I was informed the wrong meals were punched in and she’ll refund me one entree. We won’t be ordering from them again.
Business response:
That’s not okay! Please send us a message at https://sforce.co/3nkN0VE or 1 (877) 733-6543 (9 AM - 6 PM MT) so we can follow up. Thanks, Jessica.
Recommendedhad a great time with friends, food was great especially the pretzel bites, so good!
Business response:
That's what we love to hear, Heather. Thanks for choosing us!
7/11/2020- Springfield, MO. This restaurant was absolutely disgusting. It took over 5 minutes for us to even talk to a server. There was a girl in the kitchen who didn’t have a mask on and was talking over the food warming counter the entire time we were eating. The cheese on my burger was rubbery and the bottom bun of the burger was soggy when it was brought out. We got an appetizer of fried pickles and the plates brought out to us were covered in food like they hadn’t been cleaned, we didn’t use them. Several of the server... read more
Business response:
Hi, Makenna. We’d like to follow up. Please reach out to us at: https://sforce.co/2WceaSz or by calling 1 (877) 733-6543 (M-F; 9 AM – 6 PM MT) Please note that our phone and email response times may be longer than usual due to COVID-19. We appreciate your patience and understanding as we work to respond to you as quickly as possible. Thank you!
Springfield, MO. Here's the low down. This place has really gone downhill. There were smudgy kids handprints all over the glass partition above our booth as well as other glass room dividers. Our table had gouges and splintered areas and dried glue where the card swiper must have been glued down at one point. The whole place was grungy with burned out light bulbs too. We were seated in a booth right next to the noisiest kitchen ever with LOUD employees. I had loud kitchen noise in one ear and LOUD crappy music in the other e... read more
Business response:
We’re sorry to disappoint. Please visit: https://sforce.co/326HqxP or give us a call at: 1 (877) 733-6543 (M-F; 9 AM – 6 PM MT) so that we can follow up. Please note that our phone and email response times may be longer than usual due to COVID-19. We appreciate your patience and understanding as we work to respond to you as quickly as possible. Thank you, Christine.
I’ve eaten at quite a few Red Robin’s over the US. We were seated at a wet dirty table. The whole restaurant was very dirty. The floor was so slick and sticky. My burger came out cold and the cheese not melted. The wrap we order tasted liked the chicken came from a bag. It was not what I was expecting. I was pretty disappointed.
Business response:
That’s concerning. Please reach out to us at: https://sforce.co/2NGACOV or by calling 1 (877) 733-6543 (M-F; 9 AM – 6 PM MT) Please note that our phone and email response times may be longer than usual due to COVID-19. We appreciate your patience and understanding as we work to respond to you as quickly as possible. Thank you, Samantha.
Frequently asked questions about Red Robin Gourmet Burgers
How is Red Robin Gourmet Burgers rated?
Red Robin Gourmet Burgers has a 4.1 star rating with 2,820 reviews.
When is Red Robin Gourmet Burgers open?
Red Robin Gourmet Burgers is closed now. It will open tomorrow at 9:00 a.m.
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