Red Robin Gourmet Burgers's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Red Robin Gourmet Burgers

4.1

About this business

Red Robin was established in 1969 in Seattle, WA, and we have now grown to over 475 locations nation-wide and in Canada. Our Guests keep coming back to Red Robin for fun and craveable Gourmet Burgers, great service and family friendly atmosphere, as well as the satisfaction of knowing all the things that we do to make sure we're serving the highest-quality food available. We offer more than two dozen innovative gourmet burgers served with Bottomless Steak Fries (which means free refills!) and more than 100 different toppings... read more

Location details

1221 Executive Pkwy, Eugene, OR, 97401, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.13,671 reviews
Select a rating
Debbie Torvend's profile image
Debbie Torvend 
7 years ago

One word AWESOMENESS!!! 

John Gregory's profile image
John Gregory 
7 years ago

As always great food and service. Parking is a little tight. 

Danielle Johnson's profile image
Danielle Johnson 
7 years ago

We never expect good service when we go here but this last visit takes the cake. We asked 2 different people, 4 different times for a high chair. It took multiple attempts to get water. Once we had all the food ordered, we finished the appetizers then waited another 15 min for food. The whole point of appetizers is to distract our kids while the food is made, it’s usually good timing. It wasn’t even busy so I don’t know what took so long. We had to keep asking for refills on water. They never cleared our dirty dishes away ev... read more

Kara Rae Friese's profile image
Kara Rae Friese 
7 years ago

Just experienced my first Red Robin visit, and I must say I was surprised considering how I have always heard great things. The service was HORRIBLE. The wait to take are order was over 25 minutes with no water, as we watched SEVERAL employees standing around chatting, the wait for our food was even longer. I’m confused as to why they offer bottomless drinks and fries but you have no contact with any wait staff to refill the small portions you begin with? The one staff member we stopped and asked for a refill after already p... read more

Deb Ross's profile image
Deb Ross 
7 years ago
Tim Choeychan's profile image
Tim Choeychan 
7 years ago
Jeanette Niemann's profile image
Jeanette Niemann 
7 years ago

Unfortunately I am unable to comment on RR’s food... tried to schedule a Birthday party and we had 25 people attending. Promised on the phone we would have maybe a 30 min wait! To our astonishment the Manager said it would be a 2 hour wait... thank heavens Dickie Jo’s was close enough and handled all our guest...Red Robin.... you lost out on some business, but there are now 10 families that won’t step foot in your establishment... 

Karen Mello's profile image
Karen Mello 
7 years ago

Service and food were excellent. The place needs a good scrubbing. After Holiday mess I suppose. 

Charles William Shoop's profile image
Charles William Shoop 
7 years ago

Wow, guess it’s a good thing I didn’t read the reviews before stopping in for dinner . I’ve not eaten at a Red Robin for a while so I’m not going to compare . Unlike some of the comments here , actually by burger was good , but that’s where it ends . Service was lacking , and the order at the table gizmo , in my opinion only contributes to that . I don’t wish to generalize , but your staff was young and I’ve discovered that a lot of that generation just have no idea of work or how to interact with people , sad really . 

Frequently asked questions about Red Robin Gourmet Burgers

How is Red Robin Gourmet Burgers rated?

Red Robin Gourmet Burgers has a 4.1 star rating with 3,671 reviews. 

When is Red Robin Gourmet Burgers open?

Red Robin Gourmet Burgers is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com