Red Robin Gourmet Burgers's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Red Robin Gourmet Burgers

3.9

About this business

Red Robin was established in 1969 in Seattle, WA, and we have now grown to over 475 locations nation-wide and in Canada. Our Guests keep coming back to Red Robin for fun and craveable Gourmet Burgers, great service and family friendly atmosphere, as well as the satisfaction of knowing all the things that we do to make sure we're serving the highest-quality food available. We offer more than two dozen innovative gourmet burgers served with Bottomless Steak Fries (which means free refills!) and more than 100 different toppings... read more

Location details

6255 Mills Civic Pkwy, West Des Moines, IA, 50266, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.93,106 reviews
Select a rating
Barbara Wilson's profile image
Barbara Wilson 
recommend  Recommended
6 years ago

My husband and I were able to order food that met both of our cravings and dietary needs. The short stack onion rings for just the two of us was just right. The Royal Red Robin burger and beer for him and the Sear-ious Salmon and peach iced tea for me were perfect. Our food was brought to us quickly and was hot and delicious. The service was fantastic. Our server was attentive but not overly so. Looking forward to another great dinner. 

Maitlyn Leigh Hardee's profile image
Maitlyn Leigh Hardee 
6 years ago

Made an order through Grubhub. Had it delivered an hour in a half later.... Got the wrong order.. regular bun instead of lettuce wrap. Paid for extra gauc.. didn’t get that.. and no dressing on my sloppy looking salad.. ended up throwing it all away. Called and talked to manager, all to get told I would have to contact Grubhub in order to get a refund, and I’d get a free burger if I came to the restaurant. I got delivery for a reason. I’m at work. The manager also asked told me next to write down that I have an allergy. The ... read more

Bob Ryun's profile image
Bob Ryun 
recommend  Recommended
6 years ago

Very good food awesome burgers 

Jacob Blaskovich's profile image
Jacob Blaskovich 
6 years ago
Evelyn Kotouc's profile image
Evelyn Kotouc 
recommend  Recommended
6 years ago

We went here a year ago and weren't impressed. We went back yesterday and it was much better. We had a terrific waitress and food was very good. 

Denise LeMar Steim's profile image
Denise LeMar Steim 
6 years ago

This location has gone downhill the past year or so. There is a wait for a table when there are empty tables and food is taking way longer to get out. It used to be our favorite place but not anymore. We were there tonight and sat for 10 min with no one to come to take our order so we left - I’m writing this from Village Inn 

Susan Lockwood's profile image
Susan Lockwood 
7 years ago

Amazing as always!! Love the Bonzi, wish I could get it in a wrap!! But Onion bun is treating myself! 

Stacey Weatherwax's profile image
Stacey Weatherwax 
7 years ago

Chicken sandwich was good 

Rolando Zamago's profile image
Rolando Zamago 
7 years ago

Really disappointed with the last 2 visits. One was a few months ago very slow service and ok food. Just decided to give them another chance today and the service was terrible. A couple things wrong in our order and then it took them until we were done with the meal to bring one of the sides. Refill of drink didn't happen till the end of the meal when I had to stop a random server. All 4 drinks had been empty. Food was over cooked as well. Won't be going back. 

Frequently asked questions about Red Robin Gourmet Burgers

How is Red Robin Gourmet Burgers rated?

Red Robin Gourmet Burgers has a 3.9 star rating with 3,106 reviews. 

When is Red Robin Gourmet Burgers open?

Red Robin Gourmet Burgers is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com