This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Red Robin Gourmet Burgers
- Restaurants
- Billings, MT
About this business
Red Robin was established in 1969 in Seattle, WA, and we have now grown to over 475 locations nation-wide and in Canada. Our Guests keep coming back to Red Robin for fun and craveable Gourmet Burgers, great service and family friendly atmosphere, as well as the satisfaction of knowing all the things that we do to make sure we're serving the highest-quality food available. We offer more than two dozen innovative gourmet burgers served with Bottomless Steak Fries (which means free refills!) and more than 100 different toppings... read more
Location details
1595 Grand Ave Suite 210, Suite 210, Billings, MT, 59102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Christian, we are very sorry to hear that you had a disappointing experience in our restaurant. We take our reviews very seriously and will take this into consideration. We are happy you were able to speak to management and if there is anything else we could to to improve your review of our restaurant, please let us know.
Great food(fm a cook to a cook)gd service ! �� thank you !
The service was friendly and prompt but I ordered a to-go and when I got to my destination my order was wrong...very irritating 😠
Business response:
Kristin, we are sorry to hear that your order was incorrect upon arrival! We understand how frustrating that is and would like to make it up to you. We will private message with further information.
Has been many years since have visited. Will go again!
watch the waitresses because they will charge your account multiple times
I placed an order for pick up. I had ordered pub house mac and cheese. I was charged $6.99 for this. When I got home and looked at my food. I was so disappointed! And shocked!! I had a tiny side of mac and cheese. I measured it out. It was one cup. And it was burnt. It was a smaller sized serving than the kids meal side in our order. It is ridiculous to think someone should or would pay $7 for one cup of burnt food. I'll not return to this business.
Business response:
Jennifer, we are so sorry to hear that you had a disappointing Togo order. We would like to take the opportunity to make this right and speak to you personally regarding the problems with your order. If you could private message with a phone number or email, we would be in contact ASAP.
Frequently asked questions about Red Robin Gourmet Burgers
How is Red Robin Gourmet Burgers rated?
Red Robin Gourmet Burgers has a 4.2 star rating with 2,323 reviews.
When is Red Robin Gourmet Burgers open?
Red Robin Gourmet Burgers is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com