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RecPro, the premier developer and distributor of recreational vehicle furniture, appliances, lighting, hardware and so much more, is situated in the heart of Bristol, Indiana. The manufacturing epicenter of all things RV, Bristol (located in Elkhart County, Indiana) produces the top names in the recreational vehicle industry. These RV's, and their accompanying product lines, are distributed throughout the world. We're proud to call Bristol our home. Our dedication to our customers, and our lines of product, reflect just that... read more
806 S Division St, Bristol, IN, 46507, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Purchased a 2 person theater seat and within 6 months the seam in the middle of the left seat ripped out. I am of average hight and weight and only use the motorhome less than 10 times a year. I contacted Recpro and they sent a new seat no problem. Now just passed the warranty period and the same seam ripped out again and the whole theater seat is showing signs of wear. This time Recpro would not help with the problem. They are selling poor quality RV furniture.
I paid several hundred dollars for a consul loveseat for the camper The left back on the seat has a manufactures defect.. The facing on the fabric is just peeling off to the touch Anytime you put pressure on the back and cause a wrinkle the fabric peelsThis is a faux leather fabric .Rec pro will not make this right and they suggested I order another seat back for another several hundred dollars or buy fabric from them and have it recovered, which will cost several hundred dollars. This is not from abuse or age and we rarely ... read more
Buyer beware! Disgraceful customer service. Marketing department has referral codes given to prior customers. When using code you assume you're getting a 15% discount as advertised. However, the code is accepted and you're only giving a 5% discount. When speaking to their customer service supervisor as well as manager, it's apparent this is an ongoing concern. The manager explained that they are aware of the concern and although they have attempted to stop it from happening that hasn't been the case. Most entertaining was wh... read more
Business response:
******, I understand your concern and want to apologize for any incorrect information you may have received from third party coupon sites. Unfortunately, we have no control over third party coupon sites and are aware that some of these sites had a 5% coupon submitted as a 15% discount. We will work on contacting these sites to remove these codes to prevent confusion for our customers. Outside of any running sales, any coupons found online will be for 5%.
Same as everyone else. Recpro recliners only about 3 yrs old & starting to peel & crack. We keep our shades closed so there is no direct sunlight. Will NEVER buy from them again!
Bought a recliner and after minimal use in motorhome, the leather finish disintegrated. Recpro states this was a replacement for the original defective recliner. Now it is out of warranty and we are still out a chair. It is completely unusable. Very poor quality and customer service. DO NOT BUY MOTORHOME FURNITURE FROM RECPRO. They are JUNK.CLEARLY THIS IS A MANUFACTURING DEFECT and chair should be replaced with a better quality covering. A picture says **** words...unfortunately I am unable to upload it on this site. RUN..D... read more
Ordered a black tank, they sent the wrong one. Went to send it back for new tank (you have to return the old one at your cost, which was ****** to ship it back) WE only spent ****** to get it so ordered another one and even though both times we ordered the exact same item number they sent the wrong unit AGAIN! Same story want us to pay shipping back. Now out over ****** and can't camp because have no black tank. What a joke customer service is! If I could give a negative review I would!
Warranty on their Suprima Leather is only 2 years. In the third year, the leather begins flake off. The customer service says that you can purchase the back or bottom for $200 each. Considering the entire theater seat is flaking, that would only cost me $39 less than when I purchased the unit in 2019 for my clients. Then she proceeds to explain that all vinyl leathers will do this. Which is absolutely not true! I have an RV Interior remodeling business and we do a lot of upholstery with vinyl leathers. Most of the vinyl's I ... read more
I bought 2 recliners and 2 gaming chairs fro rec pro a little over a year ago and the 2 recliners and 1 gaming chair split at the seams. The fabric started pealing off on the recliners. Very poor quality products!! If I could post pictures I would. We have owned campers for over 40 yrs and we own a 5th wheel and a class C now. Ive never in all my years had furniture come apart like these have. Very poor quality!!
RecPro processed our order for the theater reclining seats with armrest within a few days of ordering. Arrived in 3 boxes less than a week once shipped, cardboard outside box was beat up a bit by ***** but contents were okay. Much better quality and **************** with thicker cushion thickness than the flaking flexsteel type of leather theater seating the factory had installed when our rig was purchased new in 2017.
RecPro has a 4.6 star rating with 2,054 reviews.
RecPro is open now. It will close at 6:00 p.m.
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