This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Raymour & Flanigan Furniture and Mattress Store
- Furniture Stores
- Deptford, NJ
About this business
Raymour & Flanigan is a family owned furniture store with over one hundred locations. We have the Northeast's largest selection, which means we have something for every style and every budget. From our showroom experience to our guaranteed three-day delivery, our teams are trained to ensure that your experience truly exceptional. We carry top furniture and mattress brands such as Sunbrella, Stressless, Flexsteel, Tempur-Pedic, Beautyrest, and more. Shop online or stop by our Deptford, NJ showroom to see one of our friendly a... read more
Location details
1450 Clements Bridge Rd, Deptford, NJ, 08096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
My shopping experience was great. Cathy Castagna at the Deptford NJ store was very helpful, as well as knowledgeable regarding the furniture I was shopping for. Not my first time shopping there and will definitely return. My first scheduled delivery went well, I have another purchase coming later, and the young men delivering it very polite, quick and efficient.
Great experience. Will be back.
The staff at the Deptford Store were very helpful. They showed interest in what we were looking for. They didn’t push us to make a purchase. Once we decided about which where to purchase they were very helpful. Great Job Raymond & Flanigan!
I have been making purchases from raymour and flanigan for a very long time and have always had wonderful experiences. Recently a mattress we had purchased four years ago was showing signs of being defective. Paid quite a bit for this mattress. Called and the issue was resolved within 1 week. Will be receiving my replacement in a day. Love it. The sales personnel are awesome
I received excellent service. The furniture looks great. The experience went extremely smooth. I will definately be a returning customer.
My shopping experience was Great! George (sales) and David (supervisor) were wonderful in helping me find the right pieces for my new apt. They were kind, friendly,and knowledgeable. But the service and delivery depts were horrible. Service dept made mistakes with my order, and a return. And they weren't empathetic or accommodating for their mistakes. The next time I shop there I will pick up my furniture instead of using their delivery service.
Business response:
We're sorry for any issue you had with our service and delivery teams, Gina! We'd be happy to get you in touch with a manager to talk about this further with you. Feel free to email us at rfcare@raymourflanigan.com with your purchase information. Thank you.
If I could give negative stars I would!! I paid $1,500 CASH for a couch and now it’s 3 days before my delivery date and they call to tell me they don’t have my couch and they won’t have it until the 3rd week in March. You mean to tell me that you didn’t know sooner?! You all have IPads you carry around on the floor that tell you information. I was just in there again on Saturday and no one told me anything about not getting my couch. Manager said there was nothing she could do. Awesome customer service �� I will never purcha... read more
Business response:
We apologize for the issue you had with our customer service, Alexis! We'd like to get you in touch with our leadership team to help resolve the issue you're facing. Please email us at rfcare@raymourflanigan.com and we'd be happy to help.
If I could give negative stars I would!!! The delivery was far from “white glove” after they caused damage inside and out of my apartment. After submitting pictures I heard nothing back. Avoid them like the plague because you’ll only have damaged walls to deal with. Extremely unprofessional delivery men and horrible business to deal with. Wish I had opted for a different store!
Business response:
We're terribly sorry for this issue you've experienced with our delivery team, Brenda! We'd love to see how we can help. Please email RFcare@raymourflanigan.com with these details and contact information so we may better assist. Thanks!
Frequently asked questions about Raymour & Flanigan Furniture and Mattress Store
How is Raymour & Flanigan Furniture and Mattress Store rated?
Raymour & Flanigan Furniture and Mattress Store has a 4.7 star rating with 2,523 reviews.
When is Raymour & Flanigan Furniture and Mattress Store open?
Raymour & Flanigan Furniture and Mattress Store is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com