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Ray Laethem Buick GMC

4.3

About this business

Body Shop that specializes in getting your car, regardless of make or model, looking like new. 

Location details

17677 Mack Avenue, Grosse Pointe, MI, 48224, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
4.394 reviews
Select a rating
Judy A Grady's profile image
Judy A Grady 
recommend  Recommended
6 years ago

I believe this is my 2nd survey but I always have a pleasant experience with you...very prompt and courteous employees 

Business response:

Thank you for the compliment Judy. It is our pleasure to provide top-notch customer service. 

Denise Tujaka's profile image
Denise Tujaka 
recommend  Recommended
6 years ago

I highly recommend Ray Laetham and my salesman Bob Hunwick. His assistant,Lauren Zanger make a good team. I’ve been a customer of Bob’s since 1985. I’m not just a sale to him, I’m treated like family. He gets to know his customers & their needs. If you’re in the market for a new vehicle, stop in and see Bob Hunwick. 

Business response:

Thank you for your kind words Denise. We're so happy to have you as a customer for so many years. Thank you for your loyalty. 

Naomi Ward's profile image
Naomi Ward 
recommend  Recommended
6 years ago

Betsy Crane was informative, knowledgeable, timely in her responses and in tune to what I was looking for. Give her a call.. she will take good care of you!!! 

Frank Wiesemann's profile image
Frank Wiesemann 
recommend  Recommended
6 years ago

Tried to take my truck into a closer dealership only to have them not respond to me after I left messages decided to go to Ray Laethem little farther but was well worth it got me in one day great job great service writer Andrea 

Business response:

Thank you for the great review Frank. Customer service above all else is our hallmark. I'm glad we could help you out. We look forward to seeing you on your next visit. 

Audrey Thompson's profile image
Audrey Thompson 
recommend  Recommended
6 years ago

E.J. and the whole team were very helpful, friendly and knowledgeable. Best experience I've ever had with a dealership!! 

Business response:

Thank you for the kind words Audrey. I'll be sure to pass your comments along to E.J. We appreciate your business! 

Georgia Shirkey's profile image
Georgia Shirkey 
recommend  Recommended
6 years ago

great service closet to home! 

Business response:

Georgina, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ray Laethem Buick GMC! 

Heather Casey's profile image
Heather Casey 
recommend  Recommended
6 years ago

I Had the best experience with Betsy Crane ..would most definitely recommend her 

Business response:

Thank you for the feedback Heather Casey! Glad you had a great experience. Betsy is great and goes above and beyond for everyone she works with. ☺️ 

Audrey Garrett-brown's profile image
Audrey Garrett-brown 
6 years ago

lower your price fir part and labor 

Business response:

Audrey, we appreciate your honest feedback, as we are always looking for ways to improve. If you are willing to give us another chance, please contact us at your earliest convenience so we can understand your situation better in order to try and turn your experience around. Thank you, Ray Laethem Buick GMC 

Cheryl Eusebio LaCommare's profile image
Cheryl Eusebio LaCommare 
6 years ago

Frequently asked questions about Ray Laethem Buick GMC

How is Ray Laethem Buick GMC rated?

Ray Laethem Buick GMC has a 4.3 star rating with 94 reviews. 

When is Ray Laethem Buick GMC open?

Ray Laethem Buick GMC is open now. It will close at 6:00 p.m.  

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