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Ray Laethem Buick GMC
- Car Dealers
- Grosse Pointe, MI
About this business
Body Shop that specializes in getting your car, regardless of make or model, looking like new.
Location details
17677 Mack Avenue, Grosse Pointe, MI, 48224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
RecommendedI believe this is my 2nd survey but I always have a pleasant experience with you...very prompt and courteous employees
Business response:
Thank you for the compliment Judy. It is our pleasure to provide top-notch customer service.
I highly recommend Ray Laetham and my salesman Bob Hunwick. His assistant,Lauren Zanger make a good team. I’ve been a customer of Bob’s since 1985. I’m not just a sale to him, I’m treated like family. He gets to know his customers & their needs. If you’re in the market for a new vehicle, stop in and see Bob Hunwick.
Business response:
Thank you for your kind words Denise. We're so happy to have you as a customer for so many years. Thank you for your loyalty.
Betsy Crane was informative, knowledgeable, timely in her responses and in tune to what I was looking for. Give her a call.. she will take good care of you!!!
Tried to take my truck into a closer dealership only to have them not respond to me after I left messages decided to go to Ray Laethem little farther but was well worth it got me in one day great job great service writer Andrea
Business response:
Thank you for the great review Frank. Customer service above all else is our hallmark. I'm glad we could help you out. We look forward to seeing you on your next visit.
E.J. and the whole team were very helpful, friendly and knowledgeable. Best experience I've ever had with a dealership!!
Business response:
Thank you for the kind words Audrey. I'll be sure to pass your comments along to E.J. We appreciate your business!
great service closet to home!
Business response:
Georgina, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ray Laethem Buick GMC!
I Had the best experience with Betsy Crane ..would most definitely recommend her
Business response:
Thank you for the feedback Heather Casey! Glad you had a great experience. Betsy is great and goes above and beyond for everyone she works with. ☺️
lower your price fir part and labor
Business response:
Audrey, we appreciate your honest feedback, as we are always looking for ways to improve. If you are willing to give us another chance, please contact us at your earliest convenience so we can understand your situation better in order to try and turn your experience around. Thank you, Ray Laethem Buick GMC
Frequently asked questions about Ray Laethem Buick GMC
How is Ray Laethem Buick GMC rated?
Ray Laethem Buick GMC has a 4.3 star rating with 94 reviews.
When is Ray Laethem Buick GMC open?
Ray Laethem Buick GMC is open now. It will close at 6:00 p.m.
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