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Ray Laethem Buick GMC

4.3

About this business

Body Shop that specializes in getting your car, regardless of make or model, looking like new. 

Location details

17677 Mack Avenue, Grosse Pointe, MI, 48224, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
4.394 reviews
Select a rating
Michael Peters's profile image
Michael Peters 
recommend  Recommended
2 years ago

Service department has always been top-notch. I have never once had a bad experience there. 

Mita Maxey's profile image
Mita Maxey 
recommend  Recommended
2 years ago

I’m still waiting on the job to be completed. Been waiting a week for parts. So, I can’t give a review right now because the work isn’t finished. I am waiting on brakes and a compressor. Haven’t heard a word on them. 

Mary Anne Pilette's profile image
Mary Anne Pilette 
recommend  Recommended
2 years ago

Service department is friendly, knowledgeable and prompt. 

Sandy Gerber-Trahan's profile image
Sandy Gerber-Trahan 
5 years ago

told my friend to call this dealership regarding her 2011 Cruze.. engine light was on.. just wanted it diagnosed.. they told her they wouldn't even look at her car because it was too old and had to many miles...170,000...WHAT? THIS IS YOUR PRODUCT... I've never heard anything so ridiculous...I wouldn't recommend this dealership to anyone.. 

Catherine Johnson Bartley's profile image
Catherine Johnson Bartley 
recommend  Recommended
5 years ago

Always attentive to me. Getting me in on time and having my vehicle completed on time. 

Tom Boos's profile image
Tom Boos 
recommend  Recommended
5 years ago

Honest. I was overcharged after my last service visit, unbeknownst to me. The next day, I was contacted by my service advisor, Mike, who informed me. Without his call, I would have never known of the mistake. My sincere thanks to Mike Bainbridge and Ray Laethem for their honesty and prompt refund of overcharges. They are the reason I continue to have my vehicle serviced at their shop. 

Karen Terry Moreno's profile image
Karen Terry Moreno 
recommend  Recommended
5 years ago

The service is great. I mean service to us as customers not service to our cars. Although, we have never had a problem with that either. 

Brandi Hawkins's profile image
Brandi Hawkins 
recommend  Recommended
6 years ago

Staff is very friendly and attentive! 

Amy Bielkie's profile image
Amy Bielkie 
recommend  Recommended
6 years ago

how they take the time to explain things to you 

Frequently asked questions about Ray Laethem Buick GMC

How is Ray Laethem Buick GMC rated?

Ray Laethem Buick GMC has a 4.3 star rating with 94 reviews. 

When is Ray Laethem Buick GMC open?

Ray Laethem Buick GMC is open now. It will close at 9:00 p.m.  

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