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Randall Reed's Prestige Ford
- Auto Repair
- Garland, TX
About this business
Location details
3601 South Shiloh Rd, Garland, TX, 75041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Most of all the service advisors are not very helpful... they take their time to attend to your needs.. some of them even go out for lunch without even telling someone that your car is ready. The wait time for a oil change is over 2hrs or more.. if your lucky. And yet when you need something done they are good to put a price on it without checking if you have warranty..so I don’t recommend this dealer for your automotive needs.
Eddie was my salesman today, and he was fantastic! He got me the deal I asked for & was super easy to work with! He wanted me in the car I wanted just as much as I did! Mike in finance was also FANTASTIC! I highly recommend Prestige Ford! This is my 4th time buying a vehicle, and this was by far the easiest and smoothest process! I’m so thankful I stumbled along my 2018 Ford Explorer while browsing! Thanks Eddie & Mike!
Business response:
Congrats on your new Explorer. Thank you for choosing Prestige Ford (four times over) and sharing your feedback. We are happy to read you had such a fantastic experience. Please do let us know if we can ever help down the road.
The service department is always super friendly and helpful.
Business response:
Thank you for sharing your great review of your experience at Prestige Ford. We are happy to see that our team took great care of all of your service needs. Should you need anything additional, we are always here to help.
The dealership ran my credit today WITHOUT my permission. In fact, I was simply asking questions by phone about a truck on the lot, and I asked for the finance manager to call me to answer a few questions. I told the salesperson that we would come in this afternoon and possibly look at trading in. I specifically said “do not run my credit, as I don’t know if we even plan to do anything” and an hour later my phone blew up with multiple credit inquiries. Like, ELEVEN!!!!! When I drove to the dealership shortly thereafter, no o... read more
Business response:
Thank you for your feedback. Credit is only run upon authorization. If you have questions, our team would be happy to address any concerns. Please send a message with the name that was used (if different from what is posted show here) and your preferred method of contact. We will be happy to have someone reach out to further assist you.
Service Department is A number 1 by me. Thank you Larry Davis for your prompt efficient service.
Frequently asked questions about Randall Reed's Prestige Ford
How is Randall Reed's Prestige Ford rated?
Randall Reed's Prestige Ford has a 4 star rating with 359 reviews.
When is Randall Reed's Prestige Ford open?
Randall Reed's Prestige Ford is open now. It will close at 9:00 p.m.
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