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Randall Reed's Prestige Ford
- Auto Repair
- Garland, TX
About this business
Location details
3601 South Shiloh Rd, Garland, TX, 75041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Recommendedservicio seguro y garantizado
Took my used f150 that I bought a week before in last Saturday to get a new key fob and asked them to check the brakes as you could see the rotors were grooved on the front were bad. They came back and said I had 6mm with in specs for pads. Said nothing about pads. Well Had brake job done today and pads had just over a 1/8 of a inch. Basically it was about to go. New rotors and pads installed. Another couple hundred out of my pocket for a used 150 that I purchased two weeks ago. Would think it would go through some kind of c... read more
Business response:
Thank you for reaching out to Prestige Ford so that our team could fully assist you. Customer satisfaction is always our top priority. It's our understanding you have worked with our management team to address your concerns, such as your key fob, and that has been resolved. If you do need anything additional, please do send us a message so that we may follow up accordingly.
I don’t recommend this place at all. They will mess up your credit so bad and will not do anything to fix it . Eddie Mesillas ( sales man ) and the general sales manager Suzanne Baker didn’t do anything to fix my problem. They sent my information to banks without my permission or signature . Please don’t go there . You’re signing up to get your credit messed with BADLY. Worst experience .
Muy amables,gracias por atendernos bien George y Joe
Business response:
Gracias, Erika!
I love it!!! My sales guy was Greg Lusk. You guys need to give him a superhero cape, because he is now my hero!! I didn’t think it was going to be possible to get me into a brand new car with the payments where I needed them to be. But Greg and the staff at Prestige Ford took wonder care of me!!!! Today is the second day I have had my new car and a part of me is can’t believe it happened! Lord, I pray you continue to use Greg and the staff at Prestige ford to make prayers and dreams come true!! Blessing upon everyone that wo... read more
I love this place! Tony was my salesman and he is on it!!! I got exactly what I wanted! I'll recommend any and everyone to him!
Greg lusk is great. But the office side sucks. Been waiting on a gap check for 2 months and still nothing. And no one seems to know who supposed to give me a check. I have bought 3 cars in 4 years. At this point I will not buy from Prestisge ford again. At this point I am disappointed and dissatisfied
Business response:
We are happy to read that Mr. Luck did a great job assisting you. We understand management has corresponded with you to further assist, but should you need anything additional, please do send us a message with details and your preferred method of contact. Thank you.
I bought a car through you a few years ago and when the transmission went out I took it to a ford dealer. Not you as I had moved. The warranty was voided because I didn’t take it to YOU. Lost time and sanity trying to get the car back to prestige. Not to mention that they may have a loaner to give me. I would never recommend you or the warranty program to anyone as unless you plan on staying in the area it’s WORTHLESS. Not to mention my car is only 4 years old and has to get a new transmission and water pump. Completely unsa... read more
Frequently asked questions about Randall Reed's Prestige Ford
How is Randall Reed's Prestige Ford rated?
Randall Reed's Prestige Ford has a 4 star rating with 359 reviews.
When is Randall Reed's Prestige Ford open?
Randall Reed's Prestige Ford is open now. It will close at 9:00 p.m.
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