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1555 NJ-17, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Happy with Used 2016Grand Cherokee Jeep but should have waited for a better deal. I did a better job refinancing my own auto loan after 2 weeks of purchase. So I’m sure I wasn’t offered best interest rate. First oil change revealed air and cabin filter were never changed !!! They were filthy!! I called Henry and he never tried to resolve this issue. Makes me wonder what else was missed. For this reason I give this dealership 1 star ☹️
They care about the sale and not the customer. Customer service is an absolute joke. Sales staff uses every trick in the book and was very rude. I wound up making the mistake of purchasing a car from them because it was exactly what I was looking for and the price was ok. Be sure to check their fees because they tried to charge me $500+ In fees that didn’t apply. Refused to negotiate and lied about countless issues. On top of it I had to call up multiple times to find out when my plates were in ( days after it was actually r... read more
Price on a certain vehicle , I emailed and texted regarding . Change price to 2500 more in a few days . I was told it was a certain price and they appraised the car wrong . Bad business , stay away .
Leased two cars there the past 3 months. Great selection, quality vehicles, and the price was right. Made the buying experience a pleasure.
Business response:
Thanks very much for your repeat business, we're glad you're happy and wish you all the best with your Ram and Pacifica!
Joe Vasquez and the rest of the staff are friendly, attentive. and accommodating. Thank you, Robert Lorbeer
Business response:
Thank you, Robert! We appreciate your business and the recommendation!
Always a great experience with Ryan Murphy at Ramsey Jeep.
Business response:
Thanks Anthony!
Love the service dept. Ron the Service Mgr is always very helpful. Great process!! There when you need them. Stress free.
Business response:
Thanks so much, David, we appreciate the kind words and the recommendation!
I was so excited for my new car, and Henry my sales guy was great. But the minute I drove off the lot I realized there was an issue with the seat belt and it has been a nightmare getting this thing fixed. Awful service department and very disorganized. I have had my car back to the dealership 4 times to have the issue resolved, all times being an error on their end and it is still not fixed and will be back for a 5th time tomorrow. From never placing the order for the part, to a backorder on the wrong part, I have lost my pa... read more
Business response:
Hi Mary, we're sorry to see that you had this issue with us. It's our understanding that our Service Manager has been in touch and that you now have your vehicle back with the seat belt issue resolved. Please don't hesitate to contact us if any further issues arise. We appreciate your business.
Ramsey Chrysler Jeep Dodge Ram has a 4.6 star rating with 2,935 reviews.
Ramsey Chrysler Jeep Dodge Ram is open now. It will close at 7:00 p.m.
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