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Pulmonary Associates of St. Augustine
- Healthcare
- St. Augustine, FL
About this business
Location details
300 Health Park Blvd #4000, St. Augustine, FL, 32086, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am very happy with my most recent doctor's visit as I find D. Husain to be kind, very knowledgeable and listened to all my concerns. However, I suggest that retraining in customer service should be given to some of the staff members, especially the one who answered the phone when I called with an inquiry. They can be quite rude.
Went to my Mom's appointment the other day and they told us they cancelled her appointment without telling us. The front desk lady was incredibly rude when we tried to reschedule, acting like we were the problem when it was they that disrespected our time (I had to take the afternoon off of work for the appt. Just like with other providers in the UNF/Flagler network, you can try for weeks to get a return call or prescription refill with zero response. Terrible!
Worst scheduling experience we ever had. Bad policies and worse attitude. After seeing the other reviews, not surprised.
I am a dialysis patient here in st augustine. My nephrologist referred me to pulmonary associates for sleep study to address hypertension. Apnea confirmed Dr Ramzi Shaqareq put me on cpap. My first 3 month appointment indicated I was not meeting my compliance goals to keep the cpap machine. I felt the results were inaccurate so for the next 3 months I insisted on having a computer chip put into the machine to record results. just today had my next 3 month appointment for compliance. Dr Shaqareq comes in and says "what's goin... read more
Very difficult to get prescriptions refilled. Every time I need more refills approved my pharmacy cannot get a direct response. Then when I call i get sent to voicemail without any callbacks. Very frustrating when you're just trying to manage your follow up care. There is no portal after appts to review results and it is difficult getting responses to inquiries. If I could, would give zero stars. Find someplace else.
Frequently asked questions about Pulmonary Associates of St. Augustine
How is Pulmonary Associates of St. Augustine rated?
Pulmonary Associates of St. Augustine has a 3.4 star rating with 65 reviews.
When is Pulmonary Associates of St. Augustine open?
Pulmonary Associates of St. Augustine is open now. It will close at 5:00 p.m.
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