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Puklich Chevrolet
- Car Dealers
- Bismarck, ND
About this business
Location details
3701 State St, Bismarck, ND, 58503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent Work! Eli was excellent - remembered who I was, did proper QA so we could determine the cause of the problem and then followed up to make sure all was done well.
Business response:
Thank you so much for the positive feedback about our dealership! It's nice to hear we were able to give you such a great service experience. Eli exemplifies our commitment to customer service and I'm glad he was able to help you with your needs. Please let us know if you have any questions or need anything else. Also, don't forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Monte Pfenning - General Sales Manager
Great service I was there for an oil change. I got the job done in less than half an hour. I was lucky, there was an empty stall, so I got right in.
Business response:
Thomas, we love hearing from our customers, so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff at Puklich Chevrolet was able to provide you with a great experience. We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Thanks Again, Monte Pfenning - General Sales Manager
Service writer was knowledgeable/courteous I walked in to the service area without an appointment and was able to get my oil changed and taillites fixed within 10 minutes. Service writer was helpful and courteous.
Business response:
Jerry, thank you for writing about your visit with us. I am happy to hear that we were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. We hope to see you soon on your next visit with us. Regards, Monte Pfenning - General Sales Manager
great service, great service writters I wish you would stop sending out coupons and give repeat customers available discounts. Yes I could have saved $ on my $992 dollar bill this last time if I would have only remembered my coupons. Please stop playing the coupon game with your regular customers and give us some respect! Just like you Ad States???
Business response:
Ronald,Thank you for taking the time to provide us with this feedback. We value responses from our customers because it helps us reach the highest levels of customer service we strive to provide to our customers and ensure that they leave our dealership satisfied. We apologize for the inconvenience that occurred in our service department and would like to reassure you that our team has been working diligently to resolve the situation. Darryl Stewart, our service manager will be contacting you. Sincerely, Monte Pfenning - Gen... read more
great service, great service writters I wish you would stop sending out coupons and give repeat customers available discounts. Yes I could have saved $ on my $992 dollar bill this last time if I would have only remembered my coupons. Please stop playing the coupon game with your regular customers and give us some respect! Just like you Ad States???
Business response:
Ronald,Thank you for taking the time to provide us with this feedback. We value responses from our customers because it helps us reach the highest levels of customer service we strive to provide to our customers and ensure that they leave our dealership satisfied. We apologize for the inconvenience that occurred in our service department and would like to reassure you that our team has been working diligently to resolve the situation. Darryl Stewart, our service manager will be contacting you. Sincerely, Monte Pfenning - Gen... read more
They didn't bother I sent in two inquiries from the Cars.com website to this dealer expecting a call to try to sell me the car I was interested in. No follow-up call was ever received. I guess they didn't want my business.
Business response:
We really appreciate you taking time to provide feedback about your experience with our dealership. Thank you for bringing this experience to our attention. We value all of our customer's opinions; they help us ensure that continue to offer the best customer service possible. Providing our customers with high-quality service and support is our top priority and it saddens me to know that you did not receive that in your recent interaction with us. Our team strives to offer excellent service and this situation is not a reflect... read more
Excellent service, courteous personal Our car has been serviced at Puklich for some time. We have always been satisfied with the excellent service from Puklich.
Business response:
Thank you so much for the positive feedback about our dealership! It's nice to hear we were able to give you such a great service experience. From the moment you enter our dealership, we want you to know that your vehicle is in good hands. Our highly-qualified staff and technicians are committed to ensuring our customers receive the service and support they need and deserve. Please let us know if you have any questions or need anything else. Also, don't forget to check out our Facebook page and Twitter feed for exclusive dea... read more
Great Exerience The salesman (Ron Wolff) was very knowledgeable and answered all of my questions. This is the third vehicle I've purchased from Ron and have always been please with the service.
Business response:
We really appreciate you taking the time to leave feedback for our dealership. Providing a quality shopping experience is one of our top priorities, and we do everything we can to support our customers. Our team is committed to supporting our customers any way we can, and Ron is a perfect example of that commitment. I'm glad our dedication to quality customer service has made you a long-time customer. Enjoy your new car and we look forward to working with you in the future! In the meantime, check us out on Facebook and Twitt... read more
Great service with a fair deal This is the second truck I have purchased from Pat in the last two years. He has been great to work with.
Business response:
Thank you so much! Providing a quality shopping experience is one of our top priorities, and we do everything we can to support our customers. I'm glad to hear that Pat was able to assist you with your car purchase. He is a valuable asset to our sales team. If you need any further assistance with your vehicle, let us know. Be sure to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Monte Pfenning - General Sales Manager
Frequently asked questions about Puklich Chevrolet
How is Puklich Chevrolet rated?
Puklich Chevrolet has a 4.6 star rating with 4,005 reviews.
When is Puklich Chevrolet open?
Puklich Chevrolet is closed now. It will open tomorrow at 9:00 a.m.
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