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Puklich Chevrolet

4.6

About this business

Location details

3701 State St, Bismarck, ND, 58503, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.64,005 reviews
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Daniel's profile image
Daniel 
12 years ago

good service I am very unhappy with the chevrolet pick I bought....would not tell anybody to buy one...the ride is very hard...no fuel milage... I could go on and on. had a recall with in the first 1000. miles...very bad product... the recall was sent to me by e-mail....what if i did not have an e-mail address and only had a phone....very bad....will never buy another chevrolet.... 

Business response:

Thank you for taking the time to provide us with this feedback. We value reviews from our customers because it helps us reach the highest levels of customer service. We apologize for the inconvenience that occurred recently and we would like to rectify the situation. Please contact me at your earliest convenience so we can get this issue resolved. Sincerely, Monte Pfenning - General Sales Manager | (701) 223-5800 | mpfenning@puklich-chevrolet.com 

Frank & Gail's profile image
Frank & Gail 
12 years ago

Great, personal service I took my car in for an oil change. the person in charge called me to report something that needed fixing. They were able to get my car into Service that day and back to me by 4:00 

Business response:

We would like to thank you for taking the time to write about your experience at our dealership. Each employee is a valued member of the Puklich Chevrolet team and we all strive to provide excellent service! We hope to see you in the future. Many thanks, Monte Pfenning - General Sales Manager 

Keith & Judy's profile image
Keith & Judy 
12 years ago

Great service best of the rest Great service everyone was friendly and helpful I wasn't treated bad in anyway because my car was in for a recall. Sorry this happened to your company it could happen to the others too. 

Business response:

Thank you for taking the time to let us know how we are doing. Customer input is an important part in helping make our service the best it can be. We look forward to working with you in the future! In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership. Sincerely, Monte Pfenning - General Sales Manager 

Richard's profile image
Richard 
12 years ago

New tires alignment and oil change I needed 4 tires and a alignment also a oil change. It was done in the promised amount of time and the car had been washed when I picked it up! Nice 

Business response:

We are dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Puklich Chevrolet, we value our customers and we look forward to seeing you on your next visit. Sincerely, Monte Pfenning - General Sales Manager 

Kyle's profile image
Kyle 
12 years ago

Service Department Exceeded Expectations The entire service department was great, Eli Fix took care of everything that needed to be done and delivered my vehilce to me on time! 

Business response:

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate if you have any further questions or needs. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. With appreciation, Monte Pfenning - General Sales Manager 

Jason Or Jenny's profile image
Jason Or Jenny 
12 years ago

AWESOME Service Isaac in the Quick Lube department did an excellent job - he did a very good job with my service and also a wonderful vacuum job of my vehicle. He is wonderful! And as always I love Connie in the Quick Lube also. 

Business response:

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate if you have any further questions or needs. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Truly, Monte Pfenning - General Sales Manager 

Mattie's profile image
Mattie 
12 years ago

Oil change, Tire Rotation, and a great truck wash! It was excellent service. They were on time with my appointment and I got a great truck wash. Thank-you very much! Matt Brendel Matt 

Business response:

Mattie, we would like to thank you for taking the time to write about your experience at our dealership. Each employee is a valued member of the Puklich Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! With appreciation, Monte Pfenning - General Sales Manager 

Lazetta's profile image
Lazetta 
12 years ago

Great service on recall I really appreciate the courtesy ride to work, and pick up after the car is finished... thanks for the great service! 

Business response:

We make every effort to provide the very best customer service possible. Hearing from our customers that we have succeeded in this endeavor is gratifying and greatly appreciated. We thank you for trusting us with your automotive needs and for taking the time to leave us this amazing feedback. It was a pleasure working with you. Find us on Facebook and Twitter to take advantage of our exclusive online coupons and discounts! Sincerely, Monte Pfenning - General Sales Manager 

Gerard Or Louise's profile image
Gerard Or Louise 
12 years ago

Service department The service department staff was able to accomidate my vehicles service needs around my work schedule and their hours of business. 

Business response:

Gerard, Puklich Chevrolet thanks you for your positive review and excellent feedback. Our team believes in making our customers' needs and wants our top priority! We believe in doing anything within our power to satisfy our customers. Don't forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Monte Pfenning - General Sales Manager 

Frequently asked questions about Puklich Chevrolet

How is Puklich Chevrolet rated?

Puklich Chevrolet has a 4.6 star rating with 4,005 reviews. 

When is Puklich Chevrolet open?

Puklich Chevrolet is closed now. It will open tomorrow at 9:00 a.m. 

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