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Providence at Memorial

3.3

About this business

Location details

1370 Afton St, Houston, TX, 77055, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.3390 reviews
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Desiree R.'s profile image
Desiree R. 
7 years ago

Unprofessional staff/overall poor place to live I have been trying to get in touch with literally ANYBODY in the office for the past two months via phone & email without any response or acknowledgement. I've lived in these apartments for over a year & a half. I am a good tenant - quiet/keep to myself, have always paid rent on time - & yet, I am ignored when I try to bring up an issue concerning my apartment. I work on the east side & the office hours are not compatible with my work hours so I can't just drop by. While living... read more

Business response:

We are working everyday to better our community and improve it. Although we know this, we also understand that this is a large property and issues arise. We want to help, and ask you to come in and please visit with our Manager today so we can both design a plan of resolution. 

Sara C.'s profile image
Sara C. 
8 years ago

DO NOT MOVE HERE If this place has any stars, I’m sure it’s from friends of people who run the place. Roaches, dog waste and trash everywhere, and the water is brown when you first turn it on. They will show you a cute little apartment, but yours will be nothing like it. I moved in from out of state, and I can’t wait for my lease to be up.oh, and you’re going to pay for parking, but people with park in your spaces, because there is no parking at night. 

Business response:

We apologize for any inconvenience and want to help. Please understand that we need your assistance to do so. Please come in and visit with us so we can discuss possible ways to help. 

Cynthia C.'s profile image
Cynthia C. 
8 years ago

Resident whenever I move out I will miss the living room cause it stays cool even after I take off the AC. The insulation is good. All the rooms, but that my favorite. Also its safe and they are dog friendly. 

Business response:

Thank you so much for your kind words and review! We appreciate you! 

wendy r.'s profile image
wendy r. 
9 years ago

False advertisment!!! I lived here 2 years worse apartments teenagers smoking weed all the time. Now that i moved out and droped the key to karina the new girl cause they always change "leasing agents" a check for the pending balance of my bill they "misplaced" it and now i got a called from the collection agency saying that i owed 156 when i had paid my balance a month agoo for the amount of 100 and i just called to speak to the manager and they connect me with the asistant manager patricia which it was a total waste of tim... read more

Business response:

Thank you so much for taking the time to review Providence at Memorial. Please stop by the office and visit with the manager Jassi to discuss your concerns. 

brian a.'s profile image
brian a. 
10 years ago

A Slum! Don't be fooled by the pictures or the Model. I guarantee your unit will not look like this. If you like roaches, trash thrown in the walkways and mold, this is the place for you. There are home invasions, car break-ins, and pot smoking teenagers. Parking is not guaranteed and they have a tow crew that snatches cars when residents park over a line. Amenities. ...let's see. One pool is condemned by the city, the fitness center they advertise doesn't exist, and the laundry is non effective because there is no water pre... read more

Paula S.'s profile image
Paula S. 
10 years ago

resident I have been living here for two years and I just love it. It's quite and the residents are friendly. Noise is low and so is the crime rate for this area. 

charla z.'s profile image
charla z. 
10 years ago

Great This apartment is huge, I have it fully furnished and still could put a lot more furniture in it. I love it and the staff in the management office are great, always ready to help in time of need. 

Nakessa J.'s profile image
Nakessa J. 
10 years ago

Under new management I love the location because its local near everything I could possibly need. 

Frequently asked questions about Providence at Memorial

How is Providence at Memorial rated?

Providence at Memorial has a 3.3 star rating with 390 reviews. 

When is Providence at Memorial open?

Providence at Memorial is closed now. It will open tomorrow at 9:00 a.m. 

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