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ProHealth Physicians of Farmington
- Family Practice
- Farmington, CT
About this business
Location details
599 Farmington Ave, Ste 110, Farmington, CT, 06032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It’s quite sad that the office for the Guardinos has terrible office staff. You get spoken to very rudely and when they do something incorrectly they put the blame on you. They cancelled my appointment without telling me and claimed they called but I never received a voicemail. I was told they sent me a message on the patient portal but I was told not to use the patient portal because it is unreliable. I was told me blood results would be mailed to me that I was supposed to be going over at my appointment today - I guess the... read more
Business response:
Thank you for your feedback. We value the privacy of our patients, so we do not discuss private health information on social media. We would like to follow up on your concern directly. Please send us a private message with the best phone number to reach you so someone from our administrative offices can contact you.
It would be nice if you told your clients that you got rid of their primary pediatrician. Especially since we had appointments scheduled with her in the future!! Now we have to scramble to find a new practice. The practice used to be amazing, but ever since they were bought out by ProHealth it has been terrible!
RecommendedEverything! Higganum Family Practice, Middlesex Pediatrics Associates. Both excellent healthcare
End cowardice and self-serving behavior.
I’ve been with ProHealth since it began. I hope you give daily updates on how your business is prepared to take care of us.
We called for a refill for 2 of my husband's prescriptions last week They filled one, but not the other. The pharmacy faxed them a second time. Sunday, we went to pick it up only to find Prohealth had not faxed the script in yet He had no pill for Sunday. We called first thing Monday morning, explained that we had NO pills left. They tried to say the pharmacy had never contacted them, even though we had proof that they had. It is now 1:30 pm. They still have not phoned in the prescription. I called again. Whomever I spoke to... read more
This review is not about the actual healthcare service; we LOVE Enfield pediatrics. But Pro Health billing sucks big time. Optum360 or whosoever their billing partner is, is a disaster. Months lagging in their billing and totally irresponsible and unprofessional in their approach. Apparently my bill is sent to 'collections' even when I was following up with billing right from two weeks after the service. Many mails and phone calls went without any response and when they responded, I was told everything is ok and I will get m... read more
You have a new t billing system which obviously was not tested. i received a notice from a credit agency. You told me that the bill had been paid back in Sept. You cannot let the agency know. You told me that it would be 'ok'. When I called them they told me that they cannot remove the notice until YOU tell them to. If my rating has been damaged I will sue you. I worked in IT for 40 years. NO billing system should be installed unless fully tested, even if you bought it from a vendor. This is inexcusable!
Frequently asked questions about ProHealth Physicians of Farmington
How is ProHealth Physicians of Farmington rated?
ProHealth Physicians of Farmington has a 2.5 star rating with 138 reviews.
When is ProHealth Physicians of Farmington open?
ProHealth Physicians of Farmington is closed now. It will open at 8:30 a.m.
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