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Progressive Tech

4.6

About this business

We love Yelpers! Progressive Tech is a Seattle-based Business IT Support and Computer Repair company offering a complete range of tech support services and repairs for all/any tech support needs. Services We Provide: - Business IT Support & Managed Services (Onsite/Remote/In-Shop) - Residential Tech Support Services (Onsite/Remote/In-Shop) - Computer & Laptop Repair - Professional Data Recovery - Apple / Mac Repair & Support - Virus / Malware Recovery 

Location details

6319 Roosevelt Way NE, Seattle, WA, 98115, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6355 reviews
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flg8r74's profile image
17 years ago

Great Service, Great Price!!! – I had DELL desktop that would shut down during boot up. I took it to Progressive Tech for a consult to see if it could be resurrected. They found out that the motherboard was fried. I did not have a budget for new desktop. Progressive Tech offered to find me another DELL desktop and install my hard drive on this replacement DELL. For under 200 dollars, Progressive Tech gave me a computer almost identical to my old one, with my current hard drive, so that I do not have to configure or install a... read more

Business response:

Thanks so much for writing about your experience! Reviews like yours remind me why I got into this business in the first place. I wish you many years of trouble free computing. Thanks, Richard, Owner 

mmezs's profile image
17 years ago

Best service I've experienced – I had a hard drive failure, and after reading reviews for local and Seattle-based computer repair, I decided to go with Progressive Tech. I'm so glad I did! Very fast service and very friendly, and offered a great rate. Although I'm a little farther away (Tacoma-area) it was definitely worth the drive for the great service, compared to the other businesses that received mediocre/poor reviews! Thank you so much! 

Business response:

I'm so glad we were able to save your data, sorry you had to make such a commute. Thanks again, Richard, Owner 

getoutside's profile image
getoutside 
17 years ago

Honest, thorough and personal computer repair service. – Unfortunately, I didn't find Progressive Tech (Rich) until I had already paid another local laptop repair shop to "diagnose" my keyboard problem and tell me I would need to pay hundreds to perform repairs that didn't even need to be done (verified by photos taken of the inside of my laptop). Not only was the other shop planning to replace parts that didn't need to be replaced, but they were going to charge me substantially more for the parts than if I had bought the sa... read more

Business response:

I'm so happy we were able to fix your dell laptop. I'm sorry you had an unpleasant experience at another shop. The water spill shorted your keyboard only, under which there was NO DAMAGE to the rest of the computer, that's why we took the photos. I'm also glad we were able to get you that RAM upgrade. Your computer should run great for years. Thanks, Richard, Owner 

sceptical's profile image
sceptical 
17 years ago

Fair, fast and friendly – Nice doing business face-to-face with the person who provides such a great service. Rich picked up my computer from my home after telling me over the phone what it would cost to get my computer rolling again. He spelled out clearly for me what the possible causes of my computer crashing were and what it would cost to remedy each of those problems. I appreciated that he was not offended or pushy when I told him that I might have a friend do the dirty work of reinstalling Windows, if necessary, after ... read more

Business response:

I am very sorry that there were some delays in our phone conversations. Our business has been growing so rapidly that we've moved to a new, and much bigger location. I've been very busy with the move and remodel of our new space, but I still wanted to take the time to speak with you personally. Please come check out our new space at 6319 Roosevelt Way NE, Seattle, 98115. Thanks, Richard 

middle1's profile image
17 years ago

Great service, Problem solved! – Rich was a great help in solving my wireless connection issue. I had given up on getting my laptop connected but he was able to finally diagnose that I had a bad internal wireless card. Instead of having to go to the store to buy a new one, he generously offered me the one he was using for testing at a discount so I was completely hooked up before he left. In addition, he removed things I didn't need and suggested changes to improve the performance on my laptop. Lastly I have to mention he wa... read more

tikus's profile image
17 years ago

Great personal service; they know what they're doing... – My mom is 72 years and uses the computer to play cards and games because she has really bad arthritis in her hands and can't hold a deck of cards. When her computer stopped working the local store told her it would cost $400 to fix. I was skeptical about what they were saying, and decided to shop around. I found progressive tech online here at citysearch. They came out to look at it and found that the problem was not with the computer at all, it was just a bad wire in... read more

reebots's profile image
17 years ago

Home pick-up and drop-off made life easy – I had a great experience with these guys. They picked up my dead laptop at my home late one night and knew right away how to recover the data. I thought I'd lost ten years of photographs but now they are all safely back on a new computer...and properly backed up! 

sabinetb's profile image
sabinetb 
17 years ago

great laptop repair – My laptop completely failed on me, so i called progressive tech a little later at night; we arranged right away to pick up my laptop the next morning. it was done in 2 days--and, most importantly, all my data was saved. he was really honest about how much i should realistically put into fixing my computer and didn't try to get me to buy anything i didn't need, regardless of how little i knew about computers. fair pricing, fast repair, and no pressure sales. thanks so much! 

mbrinck's profile image
17 years ago

Very knowledgeable, friendly, fast and honest service – A couple of days ago my laptop wouldn't even turn on. Within the day, my computer was running faster than it ever did before, and I had my life back! Thanks Richard!! I'll never go anywhere else. 

Frequently asked questions about Progressive Tech

How is Progressive Tech rated?

Progressive Tech has a 4.6 star rating with 355 reviews. 

When is Progressive Tech open?

Progressive Tech is open now. It will close at 6:00 p.m.  

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